Gastnutzer
23. Oktober 2023
We returned to Hotel Fauchère in Milford, Pennsylvania knowing it had changed hands. Owner Sean Strub's dynamic presence is gone, though his spirit still resonates in its intimate halls. An affilliation with Relais and Châteaux is gone as well, and vestiges of this relationship are slipping away, perhaps intentionally--perhaps to save money or to make do with as little as possible. It is as though graciousness is slipping away too. All that remains of R&C is the large fleur de lis on the back of its inconveniently large guest room keys. In spite of the change in ownership, there remained a few glimpses of extraordinary service and graciousness. We saw it in the service provided by Jen and her team at Bar Louis, by a senior housekeeper who came in to work on her day off, and by a maintenance team member who as we were leaving stopped what he was doing to wish us a fond farewell. Otherwise, there were no offers to help with bags, reception staff remained seated at check-in, and the word 'officious' came to mind. If Louis Fauchère was still alive, he would have died again to see the breakfast being served today: there were a few remaining thaw-heat-serve quiche slices withering forlornly in the bottom of a large heated stainless steel chafing dish. Fortunately, the Milford diner is only a few steps away, and BetterWorld just across the street provides wonderful organic coffees and delicious pastries. Our in-room coffee service no longer even provided real half and half, only "Cremora". In our no-longer deluxe room, draperies were unevenly hung, and while the bathroom floor was still heated (a wonderful feature), the heated towel bar was simply disconnected on both ends instead of being removed, as if to say 'you can no longer use this' or 'we have chosen not to fix this'. In our room, we could hear the phone ringing in the office all day and evening, and the odd strange music that played occasionally and loudly was easily heard in our room. We had a respectable dinner the first night that was served beautifully by Jen, the manager, at the Bar. I requested medium rare, only to have medium well arrive. Oh well. Cocktails were delicious. We also came back one evening and tried to enter through the outside bar entrance. It was very dark, and we couldn't even tell if it was still open. The bulb in the overhead fixture at the bottom of the outside steps had burned out, and when we raised the safety issue, we were informed that "a maintenance request had been put in." No one seemed to know if a switch was simply turned off, or what. Definitely a safety concern for other guests who attempt this descent into darkness. Even though we were lodging guests, we were only allowed to sit on the bar side at two different small round tables next to the door as we were not having dinner! There were a number of vacant tables for four guests on the other side, just a few feet away. No cocktail napkins were served with our drinks. The Crème Brulée was excellen
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