Residence Inn Cleveland Airport/Middleburg Heights

I booked at the residence Inn Cleveland Airport. Newly renovated, clean hotel. I did notice that the carpet in the elevators and hallways are dirty. Most hotels don’t have carpet in the elevators. Anywho, it’s a good hotel. Shuttle runs 3pm - 11pm. Wired hours but the rooms are spacious and comfortable. I’d recommend staying here. It’s not much going on around Cleveland’s airport.

The hotel itself is clean and new. But staff is not as friendly. I never write reviews but on this one I had to. We as a soccer team selected this hotel. We try to always select a Marriott. We were sitting in the lobby and conversating normal decibels. A front lady came and told us we need to be quieter as they cannot hear guest checking in…..we were surprised. Again we were not loud and rowdy. If you’re a family with travel sports, I would not choose this hotel as they do not want anyone hanging out in the lobby. I definitely understand if we were a group that were unruly. But you have a loo y set up with a TV for people to gather and yet you don’t want people there.

This hotel had a very welcoming staff and was in a great location. There is a ***** mall in walking distance that has different restaurants. Very convenient location to the airport. My only complaint was the pillows were awful and it was difficult sleeping. They would become flat in a minute. The breakfast buffet was not that good for the price of the hotel.

From the moment I was greeted at the front desk I felt comfortable & welcome. I was traveling alone and only staying 1 night and it was such a treat. The room was spotless & huge. The bed comfortable, the shower good. It was great that beyond the coffee supplies there was a bag of microwave popcorn! Such a simple, inexpensive touch that made it feel quite homey. I'm quick to spot flaws but honestly I wouldn't hesitate to recommend it and without question will stay there in the future. Oh & the complimentary breakfast was basic but plentiful with a number of options. I I didn't use the indoor pool but saw others enjoying it. Close to shops, restaurants and Cleveland Hopkins. Safe neighborhood too.

This hotel was a pleasure to stay in. . The room we had was very clean and well-maintained. The staff is outstanding. They were very friendly and accommodating. The place just needs a bigger parking lot

This was a very pleasant overnight stay. Only in Cleveland for the night after watching a playoff game. We stay only at Marriott’s and do a lot of domestic travel as we also enjoy hiking and this was comparable to the other residence inns yet I’d say even a little more modern. Met all the basic requirements. Good staff. Well organized complimentary breakfast. I would stay here if I’m for a short stay again.

New hotel, clean and friendly employees. Rooms are nice size and well furnished and breakfast was nice. We rented 2 rooms and had clean rooms with no issues. Check in was quick and easy and plenty to do in the area. Two Bucks is a great place to enjoy reasonably priced drinks and food.

On my recent driving trip I wanted to stay in the Cleveland area to see the Rock and Roll Hall of Fame, but without staying downtown. My friends who know Cleveland recommended this location which was 20 min away from the Hall of Fame. It had self parking on sight without charge. It was a very clean and comfortable Residence Inn in the new style and my stay was pleasant. I ate at a restaurant nearby for which there were a few choices.

Filthy Couch, Rust in the shower, and inoperable fire pit Crumbs and disgusting debris on the couch - rust at the bottom of the shower. Staff tried to ignite the fire pit which was a draw but it would not work for the duration of our 4 night stay.