Fushengyu Resort

We stayed for 5 days in the Deluxe Duplex Suite. The apartment was really nice and thoughtfull decorated. Highlight for sure was the hot spring area with around 30 different pools, we went there everyday. Communciation with the staff worked quite good via WeChat and they supported us during our stay very good. The breakfast was okay but nothing special. However there were couple of things which the hotel need to improve or update: Private hot spring on the balcony of the apartment didnt worked because the hot water is not installed, the tea house and the pizza place was temporary closed, there was only 1 restaurant and despite it should be serving western cuisine it only had Sichuan cuisine, quality was good. The 1000 Spa was also closed. So there a many facilities and offers no longer available and they should update their maps and descriptions. Overall we had a good time there as a family with 2 kids, the area around is nice esp. Luofu Shan.

酒店的環境非常好，綠植環繞，安靜舒適。温泉區域的每個泡池都巧妙地融入了周圍的自然景觀之中。 房間寬敞乾淨，床鋪柔軟舒適，各種設施一應俱全。酒店餐廳的菜品豐富多樣，早餐的自助選擇能照顧不同年齡段人羣。 前台工作人員鍾紅梅服務熱情，專業迅速辦理了我的入住手續，同時還耐心地為我介紹了酒店的各項設施及，讓人倍感貼心，當諮詢問題時能及時回覆並提供建議，體驗非常不錯。

國慶節帶孩子一起入住酒店。通過酒店展示的圖片預訂了別墅豪華園景親子套房。價格非常高，超過成都五星級酒店。因為國慶，也理解。1號滿懷欣喜的入住。沒想到確實一次無比糟糕的親子温泉體驗！辦理入住之後需要自行開車前往房間，沒有工作人員指引。到了房間門口。雜草叢生，銹跡斑斑。門口蜘蛛網叢生！房間面積還可以，格局較差。重點來了！！！衞生間簡直就是災難，發黴，一股味道！淋浴沒有手持花灑，只有頂部花灑。作為親子套房。非常不方便。這也忍了。最嚴重的是我們泡完温泉回到房間6點鐘，淋浴忽冷忽熱，水量時大時小！你們可以看看我隨手拍的幾張圖片和視頻。這**像一千四百一晚的酒店？？本來都準備退房離開的，想着過節，不想帶着孩子一起折騰！請各位親子游的家人們，一定慎重

房間和温泉都不錯，早餐也很豐盛，遊玩項目的話植物迷宮感覺更適合小朋友玩，手作是扭扭棒和超輕粘土，也不錯，射箭和騎馬的地方都沒有工作人員。 但是不足之處有：1、包含的小高球體驗沒有人告訴怎麼體驗，走到了小高球場地也沒有工作人員引導；2、而且退房時找前台開票説攜程上可以開，但攜程上又讓聯繫商家，開票有這麼麻煩嘛？

40°的高温出遊，進了房間空調都是提前打開的，很貼心了。白天在羅浮山漂流，晚上泡泡温泉解乏，因為是夏天泡温泉人很少，很清凈。房內還有私湯，冬天來一定很舒服。前台接待員小芹服務態度很好，很貼心

設施：比較老舊。特別是温泉那裡的浴巾，衹能用噁心來形容！ 衞生: 最最最吐槽的是所謂的温泉，每個池子裏的水都很臟，不敢下去，池子邊也臟，真的搞不懂工作人員怎麼在上班的。 環境：宣傳上所説的各種活動，我開車去轉了一圈，幾乎沒開，需要自費的項目才有人守着。 我真的是照片都不想拍，專門帶娃過來泡温泉，娃一點都不想耍，看到那個水一點興致都沒了。 別説600，免費讓我住，我都不會再來！！！ 還索要好評！請問我得到了什麼服務！