Citizenm Miami South Beach

pros - location - nice reception with place to work - new - clean - staff at arrival was nice - ipad control - nice bed - not so noisy - big tv with phone integration cons - super tiny room- like, minimal - shower won't heat , COLD SHOWER - shower very weak water - no privacy in the bathroom that is inside the room if u r with someone - other staff not so nice later on - very cheesy decor everywhere - elevator slow - not so close to the beach

I enjoyed the comfort, the cleanliness, the kind hotel employees. I will definitely come back and tell my friends and family about it.

Honestly an amazing team, so professional, so courteous, so kind and so wonderful to me and my mother. Had an incredible time in Bostons Back Bay hotel and the staff really made it amazing. Julian was wonderful, you could see him really watch the floor and help those that needed it - and as a person that works in a customer facing job role I can understand how hectic this can be and how crucial a person like him is. Jessica was also wonderful, she was incredible on the bar took enough time to help me with a situation and was also super aware of those still around her to be served. This was really great, watching her work ethic was inspiring. I would like to say that every single person working there was incredible from staff members whose names we didn’t catch, to the cleaning service. 11/10 and we will absolutely be back.

Amazing hotel! The bed is the best. The art, the people, the bar, the view, the location, the vibes. All the best! I will come back as soon as I am back in this beautiful city. The common areas are also great, you can work from there super well. Breakfast is highly recommended.

Amazing hotel, staff are fantastic very friendly and helpful. Lovely pool. Pizzas are also very nice.

Mecca is bestie :) All staff very helpfully :) See you next time again :) İf you want stay city center(south beach,ocean drive,lincoln shopp etc..) you are the point of there:) You should give a chance that hotel. Thank you citizenM south beach :)

Amazing. Friendly staff. Good location. No hidden costs. Modern system. The best hotel room I ever had. Especially for individual.

My wife and I stayed here for 1 night post cruise. I have to say that we were both very disappointed when we had to leave. This is a brand new hotel, close to the Lincoln shopping area (it’s retro and beautiful). This area has loads of local restaurants and bars and a great atmosphere. It’s also close to Miami Beach (10 mins walk). The hotel itself is very cool. We have stayed in a few citizenM hotels in the UK so we were very happy to select this one. We have previously stayed in the Redbury hotel and we were thinking of staying there again as we enjoyed it so much but thought we would stay here as we love citizenM brand. The hotel and location did not disappoint. The bed was super comfy (soft but not too soft). The room had everything we needed and the was high tech. The WiFi was quick and the shower was amazing. Staff went above and beyond from the moment we arrived (they facilitated an early check in) to the minute we left (stored luggage while we shopped). A cool and welcoming place. It is minimalistic but has everything you need. Mecca was a star and MC was a gentleman. We cannot wait to return and we will definitely book at least 3 days to give us a chance to use to rooftop pool and lounge area and hopefully chill out in the bar.

Jay went above and beyond to accommodate my little family. It is because of that we will stay again. The location is so great and walkable. We walked to Fenway in 10 minutes. Not the most optimal hotel for kids but outside of that it’s absolutely perfect.