Alba Hotel Meru

From ONT ADALA Advocates We write to epress our utmost appreciation for the excellent service received from your room staff. We also Sincerely thank you for the first class and exemplary service received at the restaurant and reception by Hellen and Sophy.We have no hesitations in recommending this hotel to others locally and international Regards, OMT ADALA ADV

I loved the attention to detail at the restaurant and in room 224! The two ladies that waited on us - the BingwaFest team, at dinner on the night of Thursday, January 09, 2025 were very personable, hospitable and helpful :-))) The checkout was very pleasant with Asst GM Fridah showing up. I was pleasantly surprised that such an hotel was in Meru and would gladly recommend ot to anyone visiting the town.

Been 20 years since been to Meru and didnt know what to expect. Had an absolutely great experience. Can see professionally built, and attention to detailing. The rooms were large and amenities well thought through, making stay in room very pleasant. The best were the young staff, who were attentive and pre-empting any particular needs. Highly recommend it

As a first-time visitor to Meru Town, Alba Hotel Meru was high on my list, especially because I was intrigued by its history and connection to The Social House in Nairobi. Eager to secure accommodation, I was initially disappointed when luck didn't seem to be on my side. However, my spirits were lifted when I called the hotel and spoke to a very enthusiastic and helpful lady named Diana. She played a crucial role in ensuring I got a room, frequently checking in and assisting with the process. Diana's keen attentiveness, along with her colleague Amos, made my stay exceptional. The services they provided were impeccable. I would rate the food an 8.5/10—it was delicious and well-prepared, even if it didn't completely blow me away. Charles and Joshua from the bar were very helpful, making each cocktail experience better than the last. Other outstanding members of the restaurant team included Doreen, Adrian, and many others whose names I may not remember. The rooms were well-maintained, thanks to a commendable housekeeper named Isaac. He ensured my room was extremely neat, smelled great, and that all the bathroom amenities were replenished and in order. The house keeping also gives every room a hot water bottle in the most adorable cases which resemble bunny rabits. Overall, my experience at Alba Hotel Meru was great. One suggestion for the hotel would be to provide a guide for guests, highlighting the best activities to experience in Meru. Additionally, an engaging concierge could offer better insights into local attractions. The hotel organizes a wine tour and visits to the Meru Museum, which are excellent additions to the stay.

I liked my stay. Customer service is excellent, right from the guards to the reception, housekeeping and the waiters. Everyone served with a smile. Kudos and keep it. The thought of providing hot water bottles is fantastic. The meals are awesome The only improvement would be parking spaces. They're a bit tight esp in the basement. This was my 2nd time and I'll be back.

When looking for peace and tranquility....this is the place. The experience is quite unique. The staff are friendly and easily cater to all needs. If one has allergies and other special conditions they take good care of you. I can't recommend this place enough