San Severino Park Hotel Spa, Sure Hotel Collection by BW

Das Hotel hat einen Namen mit einem Spa, das aber nicht im Zimmerpreis inbegriffen ist. Sie müssen für das Spa alle 3 Stunden bezahlen. Außerdem ist das Spa ein kleiner Ort ohne normales Schwimmbecken, nur Saunen und Whirlpools, und das ist das Preis-Leistungs-Verhältnis nicht wert. Schon in der Hotellobby werden Sie erkennen, dass es kein gemütlicher Ort ist. Das Zimmer ist nicht sauber, die Badezimmer haben Probleme, das Personal bietet weder eine Lösung noch ist es fürsorglich. Das Restaurantpersonal benahm sich, als wäre ich ihre Kellnerin und nicht sie. Sie waren sehr streng und lächelten nicht. Ich verbrachte sechs Tage dort und wurde furchtbar bedient. Zum Frühstück gab es mehr Süßigkeiten und viele billigste Kuchen, schmutziges Gemüse, alles schmeckte nicht gut.

It was our first time staying at this hotel, and the experience was wonderful. The breakfast and service were fantastic, and the customer service was exceptional. Special thanks to the management, especially Luigi and his team, for making our stay truly memorable.

Stayed 2 nights as part of a group tour group dinner first eve was just ok but not as interesting as the a la carte menu promised but in retrospect it was obviously the hotel making maximum margin from the charges for our meal! Had two power cuts while were there, local issue as only our wing was affected but electronic doors didn't work so couldn't get into room until power fixed. Asked at reception for local restaurants, and others in group shared the same response from reception, which was there are no restaurants you can get to without a car as it was dangerous!! We found a nice local small restaurant simple but great taste and value which many of us walked to in 5 minutes along side streets! Another one I saw on Google maps about 7 mins walk was across a dual carriageway...... but on streetview you could see that road from hotel passed under the "busy" road!! Apparently this is a common strategy adopted by the hotel to increase their restaurant trade, which I find amazing and highly unethical. For that reason alone I wouldn't ever be able to recommend it!!

Absolutely Terrible experience. Loud noises middle of night, Terrible Breakfast, No room for us at pool as it was a Weekend and all the Locals use the Pool area. Horrible experience at the Bar, Rude and Impolite Front desk . Do Not recommend this Hotel

Easily accessible from the autostrada, this hotel provided a great base from which to visit places of interest, friends and family. The rooms are spacious, very clean, well set out. The hotel has a great swimming pool area which is way above the norm. The crowning glory is it’s Sansé restaurant - the quality, presentation, taste and range of the dishes is superb and the Staff are helpful, professional and personable. Vincenzo as Maitre d’ and Dario are to be commended for the service and advice. We will return.