Gastnutzer
23. Dezember 2023
Visited with my husband and two children aged 15 and 10, along with my parents and my grandmother. We had two connecting rooms and this was perfect for us to be able to have plenty of room but also easily spend time together. The hotel is located within a 5 minute walk of masjid Al Nabi and we were very impressed with it. Check in was smooth and painless. Our room were ready and in the correct configuration. They were clean, modern and spacious. The staff were all pleasant and big shout out and appreciation to all the cleaning staff, very hard working and thorough. The WiFi was fast and easily accessible. There was plenty of storage space, the bathroom was well appointed, there was a safe and a fridge. Basic toiletries were provided as well as a hairdryer. Breakfast was included and we really enjoyed the variety and especially the Karak chai at the end. There is an omelette station, pancakes, pastries. Hot and cold buffet. Lots of cakes and yogurts, fresh fruit. Again the staff very pleasant and helpful. We did not eat any main meal at the hotel. It was quite pricey, we did have ice creams and snacks from the cafe on the ground floor. The lifts were plentiful but did become very busy during namaaz time which is understandable. The staff did try their best to ensure some level of organisation but sad to say some of the guests really lose all sense of decency. Both here in Madina and in Makkah I am amazed at the complete lack of simple courtesy or repect for ladies or children. Even people in wheelchairs being shoved and pushed. Not the hotels fault, I simply mention it so generally people can be aware. It is located in an ideal location near to the ladies gate and we found it to be a good location for shops and restaurants also. Would be happy to stay again.
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