Gastnutzer
21. April 2024
We were here back in november and now again in april! The services had a huge difference! Must be a change in the manager way of dealing with problems. Our room had a faulty kettle, no hot water in the shower! The safe in the room doesnt work, we have mosquitos in our room. Washroom is horribly tiny. We complained to the guest relations when they called to ask if we were content. We also told them not to come fix right now as we were all sleeping and had do not disturb on. No one respected our problem and our bell was pressed three times again and again by different people! At which we had an argument with the manager and she spoke in a VERY RUDE manner. I am surprised we are talking about 5 star services! We paid way SOO MUCH money for three room apartment only to get such services.
Übersetzen