Hotel Estelar Milla de Oro

They didn't change the towels, kept the dirty and used towels in the room..!! Reception staff was partly rude and arrogant. Breakfast was very delicious and professional..!!

Good!

Love this hotel! This was my first time in Colombia and I had a great experience staying here. The rooms were clean and comfortable, the staff is friendly and helpful, and the breakfast was absolutely amazing! Very nice they have an outdoor seating section at the restaurant as well. The location is fantastic- plenty of restaurants and things to do in walking distance, but slightly set back from the main street so it's quiet and peaceful. Would love to stay here again and highly recommend!

I have stayed at 11 hotels in Medellin this is very good as is the sister hotel Blue. What sets this apart from the other 10 is the quality of the breakfast staff. Santiago and Yuliana were amazing I was here for a week and they made the start of everyday special. I had a suite which was very good but no balcony or kitchen, unlike the Blue. The hotel is far better than some other supposed 4 star hotels. The location is ideal and set back from the 43a so very quiet my only problem was the key card was constantly needed to be refreshed but I became friends with the front desk staff, also amazing, really a great experience. The hotel itself was great and I had no problems with cleanliness or noise.

First impression on arrival was a nice, big lobby, staff were kind, and check-in was quick. We got a corner suite which has a living room and separate bedroom although space is funny as the hotel is curved. Upon entering our room we could tell the furniture was outdated but also that it was not very well cleaned. Laminated dark floor easily showed dust and sloppy mop streaks. TV and tables were dusty as well. The bathroom was the worst, not only does it look like a hospital bathroom but toilet kept leaking every 5 minutes, trash bin was stained, roof had some repairs done only to be left with an open hole. And then I noticed smeared toothpaste in the white tile. Towels were heavily used and stained. The room could be connected with an adjoining room, which was empty for our first two nights but then the third night it was occupied and we could hear EVERYTHING. Gym is very limited, there is no pool, there are two jacuzzis we did not use that also seem dated. Room service was efficient and good, restaurant is ok. Management did follow up with my concerns after we were asked via email for our opinion.

Hermoso hotel, habitación y baño grandes, cómodos y limpios. Desayuno tipo buffet abundante y variado: opciones calientes, panificación, yogurth, cereales, frutas, fiambres, jugos varios. La zona se ve muy linda y segura, con muchas opciones de bares y restaurantes cerca.

Estubimos hospedados en el hotel un grupo de diez personas desde el 25 de Mayo hasta Mayo 28. El dia 27 de Mayo durante un excursion en Guatape donde estubimos fuera del hotel practicamente todo el dia, personal de hotel sustraeron dinero de nuestra maletas. Esto sucedio en dos habitaciones en pisos diferentes. Nos percatamos del hecho al llegar en la noche y tratar de dirigirnos a un ****** que esta en el area. La cantidad total entre las dos habitaciones ronda los $1000 dolares. La policia turistica fue alertada y despues de mucho pesar, la gerencia y la policia se reunio con nosotros al dia siguiente por la manana. Nos prometieron darle continuacion al caso y mantenernos informados. Tratarian de contactar la aseguradora del hotel para tratar de llegar a algun acuerdo ya que el hotel habia determinado que la misma persona habia entrado a ambas habitaciones. Esta es la fecha que el gerente (Sr Quesada) que se reunio con nosotros no nos ha contactado y su jefe de seguridad (Sr Javier) ha sido el unico profesional que todavia nos toma la llamada. Eviten este Hotel a toda costa.

El Hotel tiene una buena ubicación, y el área en donde se encuentra, se puede caminar tranquilamente durante el día. El desayuno incluido era muy completo y buena variedad, ademas que debo resaltar la atención excelente que te dan en el restaurante. Mejoraría un poco la iluminación de la habitación, ya que al cerrar las ventas, era muy tenue.

C’est un hôtel très confortable et agréable ( j’étais au 4 eme étage, j’ai pu ouvrir ma fenêtre , aucun bruit. Et j’ai eu droit à 3 médecins ( gratuitement) pour mes problèmes de touriste . Grande chambre agréable. L’endroit me semble bien placé, mais nous avions un guide et un chauffeur. Difficile de savoir si l’endroit est bien placé. De fait pas loin, à pied, des boutiques et des restaurants.