Park Inn by Radisson Mazatlan

Me gustaron las instalaciones, adecuado para cualquier tipo de persona, cuenta con acceso a la playa, la comida muy rica y muy atento el personal

What a gem of a hotel! From the efficient check-in/check-out process, room types, customer service, and facilities to the serene pool area and gym facility. I will recommend others for sure! Special thanks to Karen Frayde who helped me a lot with tourist recomendations and tours. Very special girl, hope to see her again soon!

The service was amazing. Jose luis it’s an incredible waiter. The food was so good. Can wait to go back and spend the day at the pool again. Great place to stay. Would recommend always. It was a really busy day but it didn’t felt crowded. Great day, great service.

Server Jose Luis at the pool bar and restaurant gave me fantastic service from beginning to end! He was very friendly and had great service. Always smiling. He made sure I was happy and comfortable and is very kind. Thank you for such fantastic service. You made my stay fun! Thank you for going over and beyond with your hospitality. Thanks for teaching my Spanish! Thank you for moving the umbrella to cover the sun. Muchas gracias! Jose Luis is awesome! Thank you!

I recently had the misfortune of staying at the Park Inn Radisson and was appalled by the deplorable conditions of the bathroom. Upon entering the room, I was immediately hit with a strong, musty odor that seemed to come from the bathroom. As I approached the bathroom, I noticed a black mold growing on the walls and ceiling, which was not only unsightly but also a serious health concern. There was water continually dripping from the ceiling, and the smell was overwhelming. It was clear that the hotel had not taken proper measures to address the issue, and I was shocked that they would allow guests to stay in a room with such hazardous conditions. I brought my concerns to the attention of the hotel staff, who seemed unconcerned and unhelpful. They offered to move me to a different room. The new room had a terrible view. I will never stay at Park Inn Raddison again and would advise others to avoid it at all costs. The hotel’s lack of attention to detail and disregard for guest safety is unacceptable. It’s essential for hotels to prioritize cleanliness and take immediate action when issues arise, rather than ignoring them and putting guests at risk. Rating: 1/5 stars

Restaurant (menu assortment) and service were exceptional! Waite staff (Daniel, Iris, Daniel and Esmeralda) were “on top of their game! Atmosphere was clean, comfortable and inviting. If I ever return to this hotel in Mazatlan, MX 🇲🇽 I’ll be dining in once again!

We had a lovely meal by the pool, wonderful spot with a pretty decent menu. For vegans they have a salad the usual guacamole (sin queso), and papas. Jose Luis was friendly and helpful and he went over and above. He made sure we didn’t lack for anything - drinks, totopos, picked jalepenos, or laughs! We’ll be back!

A quiet and beautiful place to have breakfast, with and ocean view but slso indoor place. Mostly mexican food but also yogurth and fruit. Excellent coffee. Excellent service from Daniel, Victor, and Iris, very atentive. I will return soon

The hotel was right on the beach and the view from our room was beautiful. Quick service staff, attentive and cordial. Jose Luis, Karen and Daniel were great servers and support staff!! Friendly and all were kind and eager to help out. Rooms clean , pool very clean, outdoor showers and foot washing station near beach