Kenzi Rose Garden

The best hotel I’ve ever been privileged enough to stay at. Gorgeous building, and it only gets more breathtaking when you walk in. High quality rooms and high quality service. Excellent property and very convenient to USC activities. Front desk staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic old time charm.

Nice place

La dame de la réception n'est pas professionnelle.

Hôtel très bien placé mais par contre l accueil des clients est à revoir,

I strongly advise against staying at this hotel due to a significant security breach during my stay. While I was utilizing the hotel’s spa services, an individual gained unauthorized access to my room, resulting in the theft of personal property. Despite the hotel being the sole entity with access to guest rooms, and the absence of security cameras in the hallways, the management has refused to take any responsibility for the economic damages incurred. This lack of accountability is both concerning and unacceptable. Under basic principles of hospitality and legal obligations, including the innkeeper’s duty of care, it is reasonable to expect that a hotel provides a safe and secure environment for its guests. However, this hotel has failed to meet even the most fundamental standard of care, leaving guests vulnerable to theft with no recourse for restitution. For potential guests, it is important to note that this hotel does not take necessary precautions to protect guest safety or property. The absence of surveillance in common areas, combined with management’s refusal to assume any responsibility, raises significant concerns regarding the hotel’s practices and security measures. I urge others to reconsider their stay at this establishment and to be fully aware of the potential risks involved. Photo of one of the items stolen from my room.