Gastnutzer
4. September 2023
During our stay at this hotel we had the worst experience anyone could ever have. We have witnessed the following: 1. The Room is very small and difference that the picture posted in booking website. As the picture in the website show the room is big meanwhile in reality it is very small. There was no decent space to walk in the master bedroom toward the balcony as well as in the hall after putting the extra bed. 2. The suite mentioned to have 1 sofa bed in the living room which we expected it as a pull-out sofa to accommodate our 2 kids at sleeping time. We were shocked to find out that there is an additional foldable bed next to the sofa which refrain us from using the sofa for sitting purpose at day time , as well as leaving no access to walk in the room! 3. The extra foldable bed was broken, as anyone sit on it or even just put a hand pressure, it directly falls apart. My 5 years old child sat on it and it broke on him. 4. When we reach to the hotel there was no water in the room to drink! our kids were hungry and when we wanted to order from the Ad Menu at the bar, they informed us that they don’t have any food to serve and we have to go to restaurant outside the hotel to eat. 5. We were not allowed to take more than one key to the Suites (although our booking is for 3 adults and 1 child), and the reason as we were told that we not allowed to keep the key in the room as some old customer did the same and the room caught in fire. 6. There was a worker working on the main electrical units on the hotel right beside the main entrance door, wiring was open with no supervision, anyone could touch the wires and get injured. 7. The AC units for both living room and bedroom keep on closing when someone open the room door or balcony and they don’t open automatically after they are closed. So every time I go out for a smoke in the balcony or outside the room, my wife has to get up and open the AC manually for each room, and when I comeback I have to do the same again.
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