Gastnutzer
18. August 2024
The hotel undeniably stands out for its beautiful location right on the Thames. The view is simply idyllic, with majestic swans gliding gently on the water, creating a peaceful atmosphere perfect for relaxation. The option to explore the area with a tourist bus is also a great advantage. The service provided by the staff is particularly noteworthy. They are extremely polite and accommodating, making the stay very pleasant. The hotel’s breakfast is also commendable—both the continental and English breakfast offer a good variety to start the day off right. Unfortunately, the rooms fall short of the usual 3-star standard. The furnishings are noticeably outdated, and maintenance is lacking. The windows, in particular, leave a poor impression: they are dirty and, in some cases, even covered with cobwebs. This could be problematic for guests with dust allergies, as a certain level of dustiness is also noticeable in the rooms. Another downside is the lack of an elevator. This is especially challenging for older guests or those with mobility issues. Although the helpful staff offers to carry luggage up and down the stairs, the stairways still present a significant obstacle. Overall, the stay was pleasant, and the air-conditioned rooms are certainly a plus, especially on hot days. If the hotel were to modernize and better maintain the rooms, it could live up to its potential and match its beautiful location. Until then, it remains a hotel with both strengths and weaknesses, where the service and location are the main highlights.
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