Ibis Styles Hotels in Madrid

Ein Hotel mit genau den richtigen Annehmlichkeiten, der Barservice ist anständig, der Pool ist in Ordnung, obwohl es an Sonnenliegen mangelt. Was den Kundenservice betrifft, bin ich in dieser Frage neutraler eingestellt, da viele Mitarbeiter Berufsanfänger sind oder von Konkurrenzunternehmen kommen, sodass bei manchen Diensten ein Gefühl mangelnder Koordination oder Unerfahrenheit besteht. An der Bar musste ich beispielsweise sehr lange warten, weil die jungen Leute manche Cocktails nicht mixen konnten und nur Bier servierten. Beim Mittagessen waren einige Kellner nicht in der Lage, die Speisekarte gut zu erklären oder Empfehlungen auszusprechen und riefen stattdessen jemand anderen zur Hilfe. Damit will ich nicht sagen, dass es schlecht oder so ist, denn sowohl die Cocktails als auch das Essen waren gut.

I stayed here for a night before my next flight, and overall, it was a decent transit option. The hotel offers a free airport shuttle, which makes transportation very convenient. However, if you arrive during a busy time, you might need to wait for the next shuttle as there’s no reservation system — it’s first come, first served based on the schedule. The room was clean and comfortable, with basic toiletries like shampoo and body wash provided, as well as a hairdryer. I arrived early in the morning and had to wait, but they kindly let me check in about an hour earlier than the official time, which I really appreciated. The biggest downsides were communication and baggage storage. I sent an email in advance to ask about the shuttle bus, but never received a reply (still haven’t). Also, there is no proper luggage storage service — if you want to leave your bags, you have to pay to use the lockers located in the underground parking garage. There’s also not much around the hotel, so I would only recommend it for travelers needing a short overnight stay between flights.

Great Hotel for a 2 star hotel. Hotel prices in Madrid are expensive so I would rate this a pretty good hotel. The staff is amazing and helpful. There was a front desk staff named Ignacio I think, I dont think I am naming the person right but he was very helpful and amazing. Informed us of things to do, places to go and was just very kind in general. The hotel is about 20 minutes walk to center area but the metro is only 200mts away. The location has lots of restaurants, bars, coffee shops and churro places. Night time also is happening in the area. Would definitely recommend this.

Die Lage des Hotels ist sehr gut und es gibt einen Konverter an der Rezeption. Kein Frühstück im Hotel