Room Mate Alicia

Terrible, if you have no other solution go there if not look for something better!

Perfect location and good price

11111

The location is excellent, with restaurants surrounding the hotel and Santa Ana Square on the other side of the corner. The rooms are fine, and the staff are more than great; they are fantastic. This is why I always go back to this hotel when in Madrid.

I live around the corner of this hotel in Madrid. Believe me, every month, people with booking at said hotel show up at my residence, unable to enter the place, unable to access their rooms, and so forth. Being kind to others, I spend much of my time when approached, by tourists who speak no or little Spanish, at the door of this hotel, over a microphone talking to employees, who I must say, have NOT ONCE shown up at the doorway to help out. It is arduous, the guests of the hotel stressed out of their wits. The example of tonight, was a Korean businessman who rang our doorbell as we ate dinner. From our balcony, I showed him the hotel, where the entry is et al. About fifteen minutes later, he was at our doorstep again. This time my husband accompanied him, spoke to a lady employee who opened the front door, and said soon someone would be in the lobby to help him. Well, twenty minutes later, the poor guy was back at our doorstep. This time around, my husband who had not yet finished dinner, accompanied him, and stood by him till he was sure this gentle soul managed to get his room number, and off to his room. He was so apologetic, saying he travels the world, but never had he experienced this.

We had an amazing stay in Room Mate Alicia. From the check in to the check out, the whole stay was spectacular. The hotel staff is friendly and accommodating. You can feel they genuinely care for you!! The location is outstanding, one of the best areas to stay in Madrid. Close to many touristic attractions and with a great atmosphere in the surroundings to enjoy Madrid's night life. Not to worry, the hotel room was very well isolated and we slept tight and noiseless. Thank you Room Mate Alicia! We'll be back 😊😊

I had a delightful stay at Room Mate Alicia Hotel in Madrid. Situated in Plaza de Santa Ana, the hotel's central location allowed easy access to major attractions while maintaining a peaceful ambiance. Upon arrival at the hotel, I was greeted warmly by Eva, who graciously provided me with a map and offered guidance on exploring the surrounding area. Despite its small size, the room was intelligently designed and had all the amenities I needed as a solo traveler. The efficient use of space, from the foldable table to the in-room amenities, made my stay comfortable and convenient. My only gripes were the lack of a door dividing the bathroom sink area from the bedroom and a shower that did not drain quickly due to the uneven floor inside the stall. Overall, I would highly recommend Room Mate Alicia Hotel to solo travelers or pairs seeking a cozy and well-equipped accommodation in the heart of Madrid!

We had a really warm welcome on arrival and found our double room had every comfort including a kettle, coffee, sugar and a large free bottle of water. The beds were sublime, the bathroom had lots of freebies, the water really hot and the shower invigorating. Lots of lush towels. My sister was very touched the staff left a birthday cake for her. The tv was huge as were the many pillows and cushions. The swivel chair was fun next to the mini-bar. The safe was easy to use and large enough for a big camera and laptop. The curtains were dense and one window opened. The lift though small was sufficient for two people and a large case. The breakfast buffet was extensive, offering fresh cold melon, pineapple and grapefruit. The coffee machine produced delicious coffee and the bakery section was very varied with different types of fresh croissants, tarts, cakes, rolls and toast. As well as cooked or vegetarian options. Choice of milks and juices and smoothies. Every day we had a warm greeting and if we return to Madrid we would not hesitate to rebook the Room Mate Alicia. Brilliant location too.

We had 4 nights here in a Junior Suite and it was very spacious and comfortable. Full sized bath, good shower and bathroom space, big lounge area and cleaned each day. Very well located to all the sights and a couple of metro stops within 500m. Also a good lavanderia just around the corner. Breakfast was good. We enjoyed our stay.