Stayed on a Saturday evening. Was initially impressed with the place. Cleanliness is valued. Check-in took a few minutes even though no one was in line. This establishment, unlike others, does not have check in paperwork printed out in advance. The front desk attendant stated their computer was acting up. Rooms had excellent hot water and a properly functioning A/C. I was super impressed with Dove products bathing condiments. Wow! My exhaust fan in the bathroom of Rm. 301 did not work. I had issues with the pool (see attached photo). The pool had a sudsy foam, which means your pH level are high and calcium levels are low. This can be caused by multiple problems. In your case, the pool needs to be ”shocked.” Secondly, and equally important, an employee needs to be knowledgeable on pools and certified. Also, encourage patrons to shower prior to entering the pool. The suds give the pool uninviting look. The lighting outside is excellent! Last, it's obvious your elevator is old. It worked fine. Not sure if its a regulation in the city of Madison, but hanging the earned certification paper copy with a date of expiration is truth. (annual one) proves your elevator is safe. Overall, I had a fair stay.
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