Brigantine Inn

We stayed in the two bedroom on Main Street and not in one of the rooms above the restaurant. The photos and location on trip advisor are deceiving as the place we booked did not have a water view and the rooms looked nothing like the photos. It has not been updated in many years. The carpet should have been replaced years ago. It was so dirty we wore our shoes all the time. We opened one of the cupboards and the door almost fell off. See photo. The paint was chipped and cracked. There are no locks on the bedroom doors. The rooms are located upstairs and have a joint entry with an office on the main floor so minimal security. Luckily we had only booked one night but we were still charged $400 for the place. It might have been tolerable if the cost had been $100 but really not acceptable.

This is a nice place to stay - not the fanciest but the room was clean and the bed was comfortable. We had a back room overlooking the street but any noise subsided around 10:00 p.m. Don't be put off by the Brewery next door. It closed at 10 p.m. We were able to park in front . You just have to be on the lookout for a parking space. Lunenburg is on street parking with meters (free from 5 p.m. to 8 a.m.) or paid parking lots. We didn't find this to be problem. Check in is in the bar on the bottom level. Be prepared to climb more stairs that you thought possible. There is no elevator - standard in Lunenburg. My only suggestion would be they really need to shampoo the hallway and stair carpet - it was filthy black.

I stayed in the annex, an old house on the main street. Opening the door you are hit with a musty old smell. The floor is covered in carpet from the 80's and covered in stains. The curtain rod in the bathroom fell off. Everything is dingy, dirty and depressing.

This inn is clearly in need of some updgrades, but it was better than the last place we stayed when we were in town. Be aware that it's noisy - our room overlooked the street and as luck would have it we were adjacent to the only two bars in town. Anyone who went out for a smoke break was yelling and talking directly below our window. You could also hear the music from the bar at night and it started up again at 10:30 the next morning. Some other guests were also quite roudy and were talking at full volume in the hallway at 3:30 am. We arrived on the coldest weekend of the month and the window-mounted air conditioner was still installed, leaking cold air into the room. It was only 14 degrees in there when we arrived and there weren't many warm blankets on the beds. We plugged the gap with a facecloth to try and stop the draft, but since there was no front desk, we didn't know how to call. (Check in was done in the bar downstairs, which was a bit odd ). The floor of our room had a distince uphill sloap towards the bathroom and the bed was not at all supportive, but the water pressure was good. There are clearly some issues, but the location is great so we would likely stay here again. We'll be sure to bring ear plugs though!

We stayed here on the coldest weekend of the year so far and the window-mounted air conditioner was still installed, leaking in cold air all around it. We had to study a facecloth in that gap to slow the cold air seeking in. This is likely why the temperature of the room was 14 degrees when we arrived. The noise from the downstairs bar kept up until the early hours of the morning, with people talking, yelling and smoking outside the window. The music from the bar was thumping into that early hours as well, and started up again at 10 am the next day. The bed was very unsupportive and the mattress felt old. The bathroom has a peeling wallpaper border like you would expect to see in the 80s. Neither of us could get the TV to work. Despite all this we would likely stay here again as the location is great and options near the waterfront are few.

The brigantine inn lunenburg is well situated in the middle of this small village Nice bar/ restaurant with patio overlooking the harbor front. Check in was a bit weird as you had to hunt down a bar waitress who doubled as a inn keeper as well. Rooms are above bar but it wasnt too noisy but there is no elevator for those who need one to get to their room.

This stay didn't start well, parking is difficult and there seemed to be noone at check in. We had to register with restaurant staff who proceeded to ask for a tip as we paid. Room access is poor, you have to carry luggage up narrow stairs. The rooms are good sized but desperately in need of a good clean and refurbish. The one good thing is location, right in the centre of town. We won't stay here again.

I had the unfortunate experience of booking a room at this establishment months in advance, only to receive an email on the morning of our scheduled arrival, informing us that our reservation had been canceled. It was baffling to learn that the room we had reserved had ‘sprung a leak’ and had been supposedly "closed" for a month, and yet they waited until the day of our arrival to notify us (as yet unseen email sent at 11:00 that morning) The staff's behavior during this ordeal was unhelpful to say the least. They displayed a complete lack of professionalism and were shockingly dismissive when we inquired about the cancellation. Instead of taking responsibility for their own negligence, they attempted to shift the blame onto the booking agent, which was far from the truth. It was clear that they were simply too lazy to inform guests with existing bookings of the situation. Moreover the check in is actually in the bar and the staff were rather more focused on serving drinks than helping people supposedly try to check in. This entire experience left me utterly disgusted with this hotel. I strongly advise against staying with them. The staff's complete lack of interest and their utter unreliability left us in a precarious situation with a family of 4 after traveling over from England. It's a shame that such a lacklustre, unprofessional, establishment is allowed to operate in the hospitality industry. Avoid at all costs!

We stayed five days in June and loved the location and the incredible view of the harbour. It had many great restaurants within the same block, including a pub on the bottom floor with good food and service. Strongly encourage reservations for dinner with people lined up waiting up to thirty minutes. The staff were working in the pub and were very busy but took the time to address an issue with a brief wait. Being a 3-star accommodation and a reasonable price, we had older decor but did not mind. The rooms on the 2nd and 3rd floors were kept clean, and the access from the street was only by room pass card. The 2nd floor was accessible from the street with a stairwell down to the pub which the public accessed from the street at harbour level. There was a loud noise in the late evening from the entertainment in the restaurant pub next door, so we turned on the air conditioning fan to mask it. Housekeeping staff came to our door each morning to ask if we needed anything.