Pinnacle by Click Hotels, Lucknow

The room got musty smell and the air conditioner suddenly cut off also the bed is too soft. We can have a good rest.

This is good hotel for business travellers only. It's food is good and staff are supportive. It is not suitable for families as it's ground floor banquet hall is always booked for some parties and you can not take your car inside the hotel. You have to get down at the road side and you need to drag your luggage by your self. There is no one to help. It is having only six parking slot, which is very less. It is not having place for your driver to sleep in basement. Self driven car are O.K., if you are coming with your car driver then there is no place for him to sleep in hotel. You need to book the nearby property for your driver or he needs to sleep in the car.

Wash room has extra exhaust opening of other room due to which cigarette smoke enters room. Mattress are sagged and window curtain are not proper early morning light comes in. The drawers opens up as its movement is free. Room was not ready as we check inn late at around 3 pm.

The staff were very cooperative. Service was super quick. The food was good. Connectivity from railway station is good.

Staff service and receptions are very good. Prompt response to room services. Food was delicious whether it is breakfast lunch or dinner. Manager was supportive in every perspective (reception and dining both). Thank-you .. 5 star to everything.

Budget-friendly option with room for improvement. I recently stayed and had a decent experience. The hotel excels in cleanliness, with cooperative staff ensuring a comfortable stay. Located 6 km from the airport. The service was prompt. We didn't dine at the in-house restaurant, the hotel's market location makes everything easily accessible. However, there were some drawbacks: - the bathroom, although spacious, had issues: the shower's water tap was hard to manage, and there was no soap stand. - the yellow lighting made the ambiance feel dull of hotel.