Belfry & Spa by Ligne St Barth

Super bien que j’ai peu profité des avantages comme le spa

this 5 star hotel dont have concierge, only 1 staff at the reception, 2 tiny elevator, breakfast choices is limited,room is small , clean but bed and pillow not comfortable, no aircon since it is winter, open the window and you can hear the noise of the river nearby.also the location is at the quiet hilly far side of the city.

Please read this review as it will help you with your stay. Read also all of the poor reviews for this hotel as they are mostly true, indeed not a 5 star. Booked 2 rooms in July for 3 nights, one King room without Sanctuary view and one Junior Suite with Sanctuary view. The king room (or superior double) was not a good choice, has poor ventilation and a thin noise you can only hear at night. The Junior suite has an old central AC with irritating noise even when it is turned off, if you choose this room do not forget your ear plugs. I would stay on a Deluxe room with Sanctuary view on the 4th floor instead as it is cheaper and the AC is old as well but a split model without the noise when turned off. Saw many guests complaining about AC problems, the daily french staff is rude and do not solve the problems. Breakfast does NOT woth it, it would be much better to find a boulangerie nearby. The restaurant is ok, expensive for what they serve and I would recommend just for an "emergency" , if you have a car I would go to a restaurant in St Savin. Decoration is cheap, spa is a joke, elevators are tiny and old. Bed sheets are horrible, the windows could be sound proof but the walls are not so a lot of noise from the outside, the shower of both rooms leak to the floor. This hotel has nothing to do with the United Kingdon Belfry group, do not be fooled. We want to leave on the 1st night as 3 nights was too much on this hotel. I would not stay again, if you do choose to stay, please do not pay in advance, and do not include breakfast on your stay.

Hotel is in the heart of Lourdes and minutes to the Sanctuary. Tiny room, comfortable bed, clogged shower never fixed over a 4 day stay. Beautiful old hotel but hallways and elevators bizarrely decorated. Giant feather lamp in room aggravated my asthma. Breakfast was pricey. Eggs were horrible. Dinner was wonderful. Every dish was perfection. Staff not very helpful. Falls short of the advertised five stars and pricey. Spa treatment was average

This is the second time we have stayed at the Belfry & Spa, the staff are always excellent and very friendly, nothing is too much trouble, I would say that some of the décor would not be to the taste of some people but that's just a minor point, would thoroughly recommend and conveniently situated to walk to the Sanctuary and great restaurants, we will return again.

What a joy to have good old fashioned customer service. From the moment we arrived to the day we left, we found every member of staff to be helpful, polite and conscientious. Room was fantastic and the location second to none. We look forward to returning some time soon.

Here is my honest review of the Belfry. Check in staff ....very nice. Room nice and bright and big but I paid for superior room with shrine and views which were a distance away. Nice 10 minute walk to the grotto. No wardrobe in room just a pole with 6 hangers so I worked my clothes out of my case. Pillows like small cushions ....square and rectangular with rough covers which were not comfortable on the skin and not changed at all for 4 days. Bathroom nice and bright and very well stocked. Breakfast .....very small bowls of tiny mushrooms, chipolatas and cold scrambled egg was the hot offering. The cold offering of beautiful fresh fruit, breads, jams , croissants, youghart, cheeses, chirozo, cereals, small crepes and tarts and fabulous jams. Coffee machine to help yourself with all types of coffee but only served warm. Lovely juices.Bar almost empty every night. We had 1 drink there only. For the money we paid for our 4 night stay( 972e +38etax) I feel we would have gotten a very good 4 star for less than half the price. The corridor was black with lights just at the bottom of wall.....not for the faint hearted and carpet was like green grass. The whole trip to Lourdes was out of this world but unfortunately I definitely would not stay at the Belfry again. Staff were really lovely though. I wanted to really treat ourselves with this 5 star hotel but unfortunately it did not reach the mark. So sorry Belfry!