Comfort Suites Louisville Airport

The room wasn't as advertised, no jacuzzi tub even though I put it as a filter. The staff was super rude, the room was dirty with a condom on the ground under the night stand, when I brought it to Management they didn't seem to care wouldn't switch us rooms to the one I booked that had a jacuzzi tub. Over all horrible experience I want to talk go someone in Management at trip about this. It's not right. I believe we should be comped a rook at another choice hotel, I will pay for a night if the second night is free or at the very least give me %50 off of my next booking. They were renovating the 2nd floor, there was paint on the floor, nobody mentioned this to us before checking in. So can someone from trip app, upper management please get it contact with me so we can resolve this and make it fair, I will take another choice hotel just not that one ever again. My wife is calling corporate to explain how out night was ruined as well. So please contact me back asap you can call or text 5026505362 or email me at travismattingly85@gmail.com. thank you for your help and hopefully helping resolve this with a buy one might get one free at another hotel or just charge us 50% on the next room I book. This was supposed to be a special night for me and my wife but we were stuck in a dirty nightmare and that is unacceptable! Thanks look forward to hearing from you soon!

I stayed in this recently renovated Comfort Suites near the Louisville airport. I had a business meeting in the area and wanted to be close by. When I checked in I realized that I had stayed in this hotel many years ago. My room was on the first floor and it was the first room near the breakfast area. I discovered that my room was almost brand new as the hotel had undergone a recent renovation. My room was big, spacious and new with modern fixtures and furniture as well as USB ports for charging. The bed was comfortable and the AC/heating unit worked very well. The wifi signal was strong and easy to connect to. The bathroom was bright and clean with a fan on the ceiling that cleared out steam from the shower fairly quickly. If you're staying near the airport, this hotel was reasonably priced and there are restaurants right across the street. The hotel has a laundry room with coin coin-activated washer and dryer. The room is small and has only one of each. Overall a great stay in a newly renovated hotel.

Room was great and comfortable I had a very pleasant experience 10/10 would recommend to anybody looking to stay in Louisville conveniently placed right by the airport the breakfast was good but didn’t have very many options still but amazing

Ms. Jaunita absolutely wonderful. She made me feel very welcomed and was very professional. Staff was great too. I am definitely coming back whenever I’m in the area. Affordable, comfortable, welcomed!

The hotel was lovely and very clean. Room was spacious and well maintained. Lots of outlets and usb ports. WiFi was very efficient. Breakfast was very good and dining room clean and comfortable. The only drawback was finding the street to actually went to the hotel in busy traffic.

It was great stay the room was clean the bed was comfortable and all the employees were very polite respectful and greeted you with a smile I would recommend that you stay at this Comfort Suites on your next visit

The hotel staff was great and they had awesome customer service, the hotel was clean and had a home feeling, the breakfast was fresh and the front desk was ready to assist you at all times, the rooms were very clean too

The staff was friendly and helpful especially the manager Juanita. Thank you for everyone who helped and assisted my aunt especially when Ish called me to let me know my aunt made it to the hotel and assisted her with her bags. W definitely stay here when we visit Louisville.

The rooms are updated and very clean. The king beds were comfortable. The breakfast consisted of the usual continental breakfast fare plus biscuits, bacon, and sausage. The staff was friendly and helpful. You may hear some aircraft noise but not much.