New Dawn Hotel

Gehen Sie nicht dorthin! Hotel in guter Lage, die Zimmer sind klein und riechen nach Feuchtigkeit/Schimmel, nur ein kleines Licht an drei Lampen im Zimmer funktionierte, kleines und stinkendes Badezimmer; Schimmel in der Dusche und sehr lauter Umluftventilator; schreckliche Zimmerreinigung, schmutzige Matratze und Bettwäsche, sie stellten uns für alle 4 Nächte unseres Aufenthaltes jeweils nur 1 Handtuch zur Verfügung (ich musste um ein extra sauberes bitten); Kurz gesagt: Geben Sie etwas mehr aus und suchen Sie nach etwas anderem. Schreckliche Erfahrung

Wir haben über Airbnb (London-Vermietung) übernachtet, ein kompletter Betrug. Buchen Sie nicht bei ihnen. Dirty sieht aus wie ein besetztes Hotel. Die Zimmer sind alt und schmutzig, man kann nicht einmal im Badezimmer sitzen. Diese Einrichtung sollte nicht geöffnet sein. Ich denke, wenn es eine Inspektion gäbe, würden sie es schließen

Let me state, I hardly ever leave reviews but this was the WORST Air BNB booking I’ve ever made. They kindly welcomed us with literal poop in the toilet and then tried to blame us for leaving it (if had clearly been left there.) They wouldn’t switch our room, give us partial refund or apologise. They just told us to flush it. Which is easy enough but my thinking was that if the bathroom hadn’t been checked or cleaned properly, then what are the odds that the beds or sheets were cleaned properly? I think they thought we were trying to get a refund after myself previously asking as I was supposed to go with a friend but she fell sick with Covid. We didn’t make the first night but I managed to make the second night with my partner as we were told that it is a no refund policy. It’s fair enough as I understand supporting small businesses but after the way we were treated, I was shocked. I wore a mask out of respect and left the room nearly as “clean” as it was when we arrived. The communication with the person over air BnB was just appalling. I will admit that the location was great but there are nicer places to stay in London that is cheaper then this hotel. I’ll skip this place next time and I think you should too! Save your money or spend it on companies that value your money and time.

We booked this hotel by AIRBNB on the wrong day, Sunday instead of Saturday. We asked if there was any way they could swap it. No problem they had another room available, however by seeing the state of this room we had to declined the swap room. It was very smelly and dirty. We wouldn't recommend this place. This place is a health hazard. It should be closed. We’ve never seen a place so dirty.

New Dawn Hotel also known as ND Hotel Bayswater DO NOT STAY IN THIS DIRTY, UNSAFE PLACE ! Save yourself the journey and the argument to try and get your hard earned money back. Hotel has less than NO morals and are purposely taking money off people from them knowing they won’t want to stay and then stating to booking platforms such as *********** that people were no shows so then a review can’t be left. Dark and dingy, filthy carpets and bedding has some questionable stains on. Also people have placed on pictures of bed bugs and bites they have received. Showers also never been cleaned in years. DO YOUR RESEARCH and check the dates the reviews were left as any passable ones were from years ago or are most probably the owners putting them on themselves. All genuine reviews are BAD ! Food hygiene rating of 2 and says hotel needs improvement. GOT THAT BIT RIGHT - best course of action would be for the Health and Safety Exec to SHUT IT DOWN Not at all suitable for ANYONE and certainly not children The pictures on ALL of the hotel booking sites are very very old ones and no reflection of the pit of a place it is today.

Booked 2 nights through Airbnb. Arrived at property and just like many other reviewers, felt things were not right when we first arrived! The hallway and stairs were dark, dingy and dirty. Shown our room on the first floor, much much smaller than the photo suggests. Small double bed against window with a wonky shelf above it. The fan on the shelf had dust all in it, the ceiling light was caked in dust, the window opened on a tiny shared terrace with next door room with cigarette butts strewn over it. Despite the small fan, the room was very warm and felt quite claustrophobic. I’m also asthmatic so was put off by the dust. You couldn’t even sit on the toilet properly and there was bottles of shower gel and shampoo left in the shower cubicle by previous guests. I just didn’t feel comfortable. We decided to leave and contacted Airbnb (who weren’t any help). The actual host wasn’t there so I spoke to the man on reception who was pleasant enough and did apologise, he also said I would be refunded and had I received it! Then the host rang me. He was on the verge of being arrogant and insulting. When I went through my concerns, he mocked me about the security of the terrace, he told me I had exaggerated the dust in the fan. He said he wouldn’t be cleaning the light as it’s too high up and it’s not affecting your stay. I also told him the TV kept breaking up to which he questioned my ability work it. I said I felt uncomfortable and unsafe staying there. Half an hour later he got his reception employee to take photos of the working TV, and miraculously a standing fan and the previous fan removed! By then and after the way he talked to me on the phone, it was too late. I will try to claim for a refund of any sort but proving extremely difficult through Airbnb. For the price of a 2 night stay, the standard does not correlate and I’ve stayed in much cleaner and a lot nicer places in London. Don’t waste your money!