Anna L
30. August 2024
Overall it is fine. Certain staff are the standout feature of this hotel. In particular Judith who runs the breakfast in the restaurant - what a lovely human she is l! Premier Inn keep hold of this angel. She is a perfect example of customer services. So accommodating and genuinely cares. Also the young lady who seemed to be in charge of the restaurant on the evening of Weds 28th Aug. I wish I'd got her name. What a lovely, accommodating, genuinely nice person to encounter as we got in after a long nightmare journey to the hotel. Food was lovely at both dinner and breakfast. I was really impressed with the options at the breakfast buffet. I was able to find something for all 4 of us fussy eaters. Even had Alpro soya milk available which made my morning! Really comfy big beds but the smaller bed in the Family room was not at all comfortable and squeaky when the occupant moved around. Our room on the 6th floor felt clean but tired. I hope the rooms are due for refurbishment soon as this could be a lovely place to stay. Views from the higher floors are amazing. It was nice and quiet for us. Great shower in the morning. Good amount of complimentary shower gel and soap, clean towels but bathroom feels tired and a little rough. Not unclean, just needs better maintaining. Parking outside the hotel is nice and easy, and free which is why I booked here. I would stay here again but do feel the prices are too high considering the condition of our room. As my daughter said "they wouldn't get full payment on Four In A Bed"!
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