Gastnutzer
31. Januar 2023
This hotel doesn’t deserve the name Fairfield. Room had mold so bad we moved because of smell. Staff said they had told management about mold, but management did nothing. Promised they would take care of issue immediately but took until next morning to move us. Offered to give us smaller room with no difference in price. Left several items in original room and moved 2 doors down, yet cleaners said they “didn’t find anything in the room”- we didn’t even leave the third floor. One word for breakfast – disgusting. Frozen egg patties microwaved and barely warm. Staff had to make excuses about lukewarm eggs. Oatmeal was so dry could not get out of spoon, yet no one knew how to remedy that. Microwave waffles tasting like cookie dough. Lukewarm coffee. In traveling 30 weeks per year for 3 years stayed in dozens of Fairfield’s, and this one should not have the name Fairfield. Obvious profits come before customers. We changed and went to Hampton Inn in Lathrop which was wonderful-clean, great breakfast, real eggs, real waffles, top quality not poor low priced, low quality food like Fairfield at Lodi.
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