Gastnutzer
1. Juni 2023
Overall we enjoyed our experience at the hotel but there are definitely improvements that could be made. The staff were so friendly and very polite. I had a great talk with a lady at the desk and enjoyed just chatting. The breakfast was nice, but small portioned. The views were incredible and I'd go again for these alone. We opened our curtains to a family of dear outside our window, which blew my mind. There are definitely areas to improve. I think it's very pricey and I think bringing the prices down slightly that would definitely leave people with a sweeter feeling leaving and would prompt more people to return. It is advertised as dog friendly, but I'd say it's more dogs allowed. Dogs aren't allowed in the bar or dining areas which would be understandable, but they also aren't allowed on their own in the rooms, so you're expected to put your dog in the car when you're using those facilities. I think not having the dogs in certain areas is understandable, but I think there's more you could do to accommodate this. So either, taking a security deposit for those with dogs in case there are accidents etc, so people can leave their dogs in the room and enjoy your dinners/bar etc. This would even be better for you as we ended up eating and drinking somewhere dog friendly in town rather than with you. Or if that's not an option, why would you not offer room service? Our room had seating and a table, we would have loved to have dined with you, in our rooms, looking at the amazing view. I think it's worth a thought. Thank you :)
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