Elsinore Hotel Llandudno

DO NOT BOOK THIS HOTEL!!!!!!!!! They Are a terrible business. I booked the hotel with free cancellation. After reading the reviews I cancelled, but was still charged for the rooms. I have contacted the hotel and was refused a refund. Also "receptionist" refused to give his name and thought it would be funny to tell me to take legal action. Now the joke is on them as my solicitor will be making contact very shortly. PLEASE DON'T MAKE THE SAME MISTAKE AS ME.

The hotel has an excellent beach location minutes from the pier and town centre. My room was pleasant, clean, the bed was comfy and the shower instantly hot. The TV had many Freeview channels. There were tea and coffee making facilities. The staff were very friendly and helpful. The owners seem to be progressively repainting and recarpeting the property, which is needed, and there is no WiFi in rooms, which can be a problem as the 4G is erratic. WiFi is available in the lobby, however. The price was ridiculously good value and includes a continental breakfast (which I didn’t have as I’m not hungry in the morning). I will definitely stay here again. Recommended.

We arrived to find the stairs being painted and thought oh no but then we went up to our sea view room which was spacious,clean, with 2 chairs to sit and enjoy the promenade, a very comfortable bed and pillows. The dining room was very smart and breakfast was delicious, the staff were pleasant and helpful. Great 2 days, thanks

Decorative pillows havent been washed for ages and smelled horrible. The room wasnt too bad for just having a roof over the head a little bitof care wouldnt go a miss, I've never seen worse breakfast, not even mention 1 star for food hygiene rating!!!... I understand that this hotel it is a cheap option but at least a little bit more effort would be much appreciated and valued. Also we found 2 different menues which was misleading. One girl who was serving breakfast was great, the rest of the staff not so friendly. Hotel bar offers all sorts of alcoholic drinks but.... only on a paper. When we ordered shots we were informed that only wine and two types of beer are available.

We stayed in this hotel for my partners birthday weekend, it was cheap so I thought what the hell (everyone loves a bargain), it cant be that bad right? How wrong was I... To put it lightly, we will not be staying here again, now I know it's only a 2 start hotel but the staff weren't friendly, rude and breakfast was the worst excuse of a breakfast I think I've ever seen, in addition to that. The hygiene rating is 1 star, not 5. Avoid this place next time you're in Llandudno, if you're unlucky enough to find yourself in this hotel I suggest you find somewhere local for breakfast. In summary, if you're looking for somewhere cheap to stay in Llandudno, don't waste your money on this "hotel".

AVOID THIS PLACE The worst run down place I have ever stayed in! The house is totally run down and decrepit, the hallways have water damage stains, ripped and torn carpets, chunks missing from the walls being damaged and the wooden handrails are chipped scratched and damaged everywhere. The carpets and wooden furniture in the rooms are the same - damaged torn and stained. The floors in the hallways creak and the boards underneath give way when you walk over them making one feel the floor is going to collapse. The rooms smell musky and the beds have s simple thin foam mattress on a wooden platform making you feel you sleep on the hard floor. There is no internet in the rooms and the TV doesn't work either - supposedly due to bad weather, though I doubt they work at all. When raised at reception i just got a shrug that another customer had also complained and it's been forwarded to maintenance but nothing can be done. Feeling sorry we chose to stay here. There is zero maintenance being down in this place. Save your money and go elsewhere!