Hampton Inn Livonia Detroit

The staff here is wonderful! They go above and beyond to accommodate any requests from their guests. The breakfast is delicious and the staff warmly greet every guest each morning.

Stayed over Fourth of July weekend. Staff was very friendly. Breakfast was decent. Carpet in room was sticky. We had to wear shoes the whole time. Shampoo and conditioner ran out. Pool and internet were down. Convenient location and close to food options.

I stay here several times a year due to location and cost. Overall it is a decent hotel, but this time I had two issues: Whoever the housekeeping young lady is, she needs to be retrained! Do NOT bother me AT ALL if my do NOT disturb sign is on!! Checkout is at 12!!!! Do NOT bother me BEFORE 12 especially if the do NOT disturb sign is there!! FIX THE BACK FOB SCANNER!!! I had the same request in Dec 2023!! I ALWAYS pick a room by the door in the back and arrive late and should NOT have to walk all the way to the front because my mobile key will not scan!! This is a safety issue and needs to be fixed!!!! (Other guest can be irritating consistently, loud in the halls and sleep apnea machines STARTED at 4 am!!!)

Bed was very comfortable. Room clean. Great location , close to everything. Breakfast was typical. Wish they had potatoes. Only issue I had was that the pool was always full of rowdy kids and the hot tub wasn't working . One of the Main reasons I chose this hotel was for the hot tub. Staff very friendly and helpful. Once hot tub is fixed I will definitely be back.

I had to stay for one night during the polar vortex in January. My appoint was in Detroit so this was convenient. The front desk clerk did the minimal, barely mentioned my Diamond status. The room was fine. Plenty of near by places to eat. The parking lot was full of ice, not plowed very well. It worked for one night.

I usually like staying here because of the location, breakfast and ability to use the digital key from my phone. I usually stay here several times a year in the same room in the back of the hotel due to convenience, but this time there were a couple of issues. I always get a digital key so I can limit my interactions with others and often because I fly in really late and like to go straight to my room. Unfortunately, this time the digital key did not work on the outside door and this was very disappointing, considering I arrived at about 2 AM with all my luggage in tow. Luckily someone was going in at the same time so I was able to go in with her and the digital key worked fine on my room door. The second day though the same thing happened as I arrived about 10 pm and again, luckily someone was coming out so I was able to go to my room that’s night. By it being late both nights I just reported this to the front desk to get a regular key for the outside door and also to inform them that remote entry is not working with a digital key and they should have someone fix this for those that have rooms at the back of the hotel. I also had problems with my sink clogging and draining really slow. I reported this to the front desk and asked for maintenance, but they never came to fix it. The toilet is also still loose and needs to be fixed (this was also an issue when I came in October and it looks like no one has fixed this either). lastly I was staying for five days so on day 3, I asked for the bathroom to be refreshed and had to call a second time after waiting about 3-4 hours to have someone come. They were nice, but unfortunately I was again disappointed when I took a shower and there was still no body wash available. I don’t know what is going on at this location, but they really need to get it together.

The bed was comfortable. It took me 45 minutes to check in because I arrived at 12:02 am. The front desk did not know how to check me in for the night because I had arrived on my check out day. The apps were no better. I kept getting error messages. The USB ports in the room did not work. One even fell out of the wall when we tried to use it. The breakfast was ok. The coffee was awful. Stick with hot tea. There was no hot water for the shower. Guess it takes time to get it up to the 4th floor. My husband ran it for 5 minutes to get warm water. No luck. The staff was friendly but not helpful.

I stayed in room 437, a room I was told was renovated. I was not horrified, since I did not see any bedbugs, but I immediately regretted choosing your hotel. The thermostat's batteries needed to be immediately changed. The thermostat was not working due to dead batteries. Thankfully, Alexis immediately came to the room and changed the batteries; something I thought housekeeping would check when cleaning the room. The room was not clean. There were a few dark hairs on the sheets, including the fitted sheet. Alexis provided two extra bath towels for me to sleep on top of to avoid the sheets. While she was in the room changing the thermostat's batteries, I showed Alexis the dismal renovation results. I told her the manager should be aware and should be checking the work that was done, especially since it was substandard work. The bathroom door, door jambs, and baseboards had many dark, large marks on them. They were not painted. The walls that were painted were shoddy work. There were paint spots on the 'new' tile and carpet, the latter of which looked filthy. The shower had grime/scum, yellow and brown in color along the bottom and sides of the shower stall. I asked Alexis to cancel my reservation for the next night; I could not stay there another night. I stood on a hand towel when I showered in the morning. In the morning, I reported there was no hair dryer. A hair dryer was still not provided. I went to a nearby hotel at 0900, to view a room. I reserved a room there, returned to your hotel, and checked-out i=of your hotel at 10 a.m. It was a horrible experience. I wrote to the hotel manager 10 days ago, and have not received a reply.

Clean room, comfortable bed, full breakfast. Indoor pool and workout room available. Staff very friendly and conscientious. Good location - many restaurants, a theater, and nearby shopping. Would highly recommend.