radoslavb839
31. Januar 2024
"Highly disappointing! If you're considering staying at this hotel, I strongly advise against it. Opt for BOOKING instead! This ensures you'll receive the service you paid for. I made the error of reaching out to the hotel directly. Despite being offered a great room, upon arrival, they provided a different one and attempted to convince me that it matched my payment. Should you decide to stay, exercise caution in the spa; a foot sprain might be met with the response: "Watch your step." (refer to the attached pictures). Lastly, be prepared for disruptive noise; children screaming and loud music until 11:00 pm. When questioned, the reception casually mentioned a restaurant birthday party. This is more of a hostel experience than a hotel. Livigno boasts many excellent hotels where your money is better spent, and you're valued as a tourist. Unfortunately, Hotel Mota no longer falls into that category."
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