Gastnutzer
19. Mai 2023
We’ve stayed here many times & loved it each & every time. It’s a good value, great location & until this trip, the staff was lovely. I’ll try to make this quick. The day after we checked in our door was opened- no knock, no verbal announcement- just opened the door, which wouldn’t have been a huge issue EXCEPT for the fact that my underage child was standing in his underage underwear in the middle of the room. Whomever opened the door closed it just as quickly, again, without a word. No apology, no oopsie daisy, nothing. When my child was fully clothed, I went to the office to tell them what happened & the lady (the one everyone clearly loves so much) acted like I told her there was a fly in the room. She was less than interested, didn’t ask a single question & definitely didn’t offer an apology. I was absolutely shocked by her lack of concern & seriously, if I wanted to make this a big deal I certainly could. Still. Fortunately for SJ’s I’m not that kind of human. I’d much rather they take responsibility, properly train their staff & perhaps show a bit of compassion & competence. Oh & stop deleting this review!
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