Thermen Hotels in Les Escaldes

Das Hotel liegt in einer Geschäftsstraße, und ich mag besonders die öffentlichen Bereiche ihres Hauses. Die öffentlichen Bereiche auf dem Bild sind alle ihr Zuhause. Das Restaurant im ersten Stock hat eine tolle Umgebung. Die Lounge verfügt über Innen- und Außenbereiche. Getränke können Sie an der Bar bestellen. Es eignet sich für Büroarbeit, Trinken und Plaudern und fühlt sich an wie ein Café. Der Frühstücksraum ist sehr groß, mit separater Etage, der Inhalt ist sehr westlich und schlicht gehalten. Es ist insgesamt gut, aber die Schalldämmung dieses Zimmers ist etwas schlecht, und die Schritte oben sind so deutlich, dass ich in meinem Zimmer herumlaufen würde, und ich dachte, das Zimmer wäre mitten in der Nacht hereingekommen. Gegenüber befindet sich ein chinesisches Restaurant in Hongkong (der Name ist Hongkong).

Dieses Hotel bietet kurze Wege zu Fuß zum älteren Stadtteil Engardany, zur Einkaufsstraße und zum kleinen Stadtzentrum, mit dem Auto ist es manchmal etwas umständlich zu erreichen. Besonders gut ist der kurze Weg zum Thermalbad und auch zu den diversen Bushaltestellen. Die Fassade ist ein wenig mit dem landesüblichen Naturstein dekoriert. Das Hotel bietet sehr gut renovierte Flure, große Zimmer, wenn auch die Aussicht nicht besonders ist. Das WLan funktioniert überall gut und stark genug. Das Frühstücksbuffet ist gut, besonders hat mir die Möglichkeit gefallen, frische Orangensäfte mit einem Knopfdruck zuzubereiten. Auch frisches Obst und warme Speisen werden geboten.

Lovely hotel situated in an ideal location facilities were good nice and clean has a pool and sauna plus outside area with amazing views food was ok not very warm but a good selection the dining rooms can become a little overcrowded when more than one coach party staying would recommend staying here

Sehr freundliches Personal. Trendige Lobby. Wunderschönes Zimmer. Wasserflaschen im Kühlschrank vorhanden. Gute Pflegeprodukte im Bad und flauschige und grosse Badetücher. WLAN funktioniert gut. Das Frühstück wird an den Tisch serviert. Die Bar im 6. Stock ist unbedingt ein Besuch wert. Coole Drinks, Musik vom DJ und eine fantastische Aussicht!

This hotel suited our needs perfectly for a 2 night stay in Andorra and is a great value stay. The room and beds were comfortable and it was just a short walk to the shopping mile and plenty of restaurants. There was also a bus stop just outside that we used for our onwards journey to France (note you need to pre book that online). in terms of cons, it was a 25min walk from the Andorra bus station, but that isn't really a big issue. We had an alcohol gel dispenser in our room which was empty and was never refilled after we asked. There was also gel at reception, so again not a major issue.

Never ever again stay in EXE Prisma hotel If you expect to receive a 4-start service in this hotel, can forget about it. Firstly, they informed they have a parking lot in the hotel, but after arrived they just say sorry, the parking is full. So, we had to find the space somewhere else. Not to mention, parking + location was the main pros in my decision to book the hotel. Secondly, 4star hotel should provide slippers and soap in the room, but those were missing. Soap finally received after our inquiry. Thirdly, if you expect to have toilet brush, please don’t. Your poops will remain in the toilet bowl, till the next room service. Some other minor fails – used out furniture in the room, missing flooring elements, broken fan just in the middle of the drying kids hair, tried to charge us with 4 breakfast each time including my 2 years old, and 4 years old kids, bringing dirty towels. Have to emphasize on dirty towels – better check for the spots every time when you about to use so called fresh towel. The last, but not least, we checked-out 1 day prior, but never received the refund for the last night. They offered the promo for our next stay, which will never happen. I will not get broke due to 150 EUR, hope the hotel will use my money wisely to improve their personnel clients-orientation and level of service.

I would normally have rated this hotel quite highly and been glad to award it the same kind of reviews as it seems so many other people who have used its services have already previously appreciated. However, despite its benefits – and I stress that this really is only based on my personal experience – I left earlier than I intended and with a very bad taste in the pit of my mouth. Let it be understood that in general, Andorra is the kind of place that is totally geared towards screwing whatever money it can out of the tourists who visit – and what happened to me through this hotel was simply another example of this kind of behaviour that is unfortunately evident pretty much everywhere within this country that would like to offer itself as a cultural and lifestyle alternative to Monaco – but has as much chance of doing this as either might Bognor Regis, Benidorm or Larnaca. The bottom line here is that whilst the facilities on offer are perfectly acceptable – though basic, minimalist and quite cramped – the morality behind the Management's treatment of its guests is seemingly only copacetic for as long as the visitor shuts-up, pays-up and has no issues. ... Such as, and by happenstance, was not my case. Unfortunately, due to a burst water pipe emergency in my home above Monaco, I had to leave three days earlier than anticipated. I asked the Hotel if they would be prepared to reimburse me the unused days and they told me to go through *********** – who had taken my reservation – and ask them to contact the Hotel by return with the authorisation for the reimbursement. The Hotel management stated that “normally”, in the case of an emergency, such a request would be favourably received. After two days of back-and-forth with Booking.com's 'faceless' Customer Service, I was informed that it was actually the Hotel who would make this decision. Look – it's not about losing the cost of the extra three nights: I can afford it. No worries there. No – rather is it that the INEFFICIENCY – or purposeful veniality of the staff – actually compounded the growing sour taste in my mouth by SURCHARGING me the Turist Tax TWICE OVER – for a so-called “double booking” – when I had EXPLICITLY reserved as a SINGLE traveller: the added amount being directly and illicitly charged to my Credit Card without my authorisation or any request having been previously made. Furthermore, the way that this was done was in such an underhand manner that it also purportedly laid the onus of the blame on ME because I had supposedly not paid this on Check-Out: when, in fact, I had asked both Receptionists of the previous evening, AND the Night Receptionist - (early on the day of my departure( - whether I was “all paid-up”: and had been assured that I was. Note that I have absolutely NO issue in paying ANYTHING that is legitimately owed. So – CAVEAT – I repeat, this is MY experience: but – frankly – I found it to be generically reflective of an “attitude” held by all the And

Ein schönes Zimmer, sehr ruhig mit einem luxuriösen Badezimmerbereich. Dusche Kubik, mit Wasserfall Dusche sowie Regenfall und Hand gehalten Dusche Kopf. großes Licht, Das Bett war sehr komfortabel, mit weißem Bett nur. Vollständige Black-out Blinds. Ich fühlte mich hier sehr sicher; die Mitarbeiter an der Rezeption waren sehr hilfreich und verständlich. Cappuccino von der Kaffeemaschine (sie würden mich nicht von der Espressomaschine machen) war süß, aber eine große Espresso-Option mit warmem Milch für einen vernünftigen Kaffee gemacht. 10 Minuten zu Fuß zum Krankenhaus und ein paar Minuten zu der Spitze der Fußgänger-Shoppingstraße. Liebe es hier!