Air Palace Hotel

Unbeknownst to us, The Air Palace Hotel in Leini is strictly a Business Hotel. We were visiting family in Leini and this was the only local place to stay. Both male Reception staff were abrupt and acted as if they didn't want to bother with us or care for our needs. Female staff in the Restaurant were lovely and nothing was too much for them to do for you. Our room was very large, with a fridge, safe and a modern ensuite. It also had a large balcony overlooking the front of the hotel. The safe did not work, probably flat batteries. We raised this issue 3 times over 4 days and still wasn't fixed. The issue wasn't even written anywhere by both Guys on Reception. We also couldn't get Sky TV to work, but again they weren't bothered. The bed was hard and uncomfortable. For a Business Hotel, there weren't even any USB ports anywhere in the room..... good job we had an adaptor plug. As the room overlooked the front, you could hear traffic, both day and night. The glazing was very poor. The pool and gym were great and well-equipped. A sumptuous Breakfast was available, with nothing too much trouble for the waiting staff. It wasn't an expensive place to stay, at 100 Euro prpn, B&B. However, we did not enjoy the stay, with poor Reception staff customer service and not having a single good night's sleep, owing to excessive traffic noise. They really don't cater for Tourists and if you have any issues, forget about them being resolved.

Sono diversi anno che quando sono in zona a Torino e mi sono trovato sempre bene. Hotel di livello con ottime camere e tutte le specifiche di un ottimo hotel. Ristorante di livello con un’ottima cantina e personale simpatico e molto attento alle esigenze. Ci torno sempre volentieri