Porto Galini Seaside Resort & Spa

Schrecklicher Geruch von m ... Wir kamen an und sie zeigten uns 2 Zimmer, beide mit schrecklichem Geruch von m ... Sie wiesen darauf hin und wechselten sofort die Zimmer, die im Moment in Ordnung zu sein schienen, anstatt dass der Gestank dann tatsächlich auch in den engen Gassen anhielt des Resorts Außerdem ist die MATRATZE nicht vorhanden es gibt eine Bettdecke siehe Fotos die Zimmer sind klein und sehr billig Pommes die 5 Sterne wissen nicht was sie für mich sind 3 Sterne der Manager obwohl wir ihn bei der Ankunft und auf dem gesucht haben am abreisetag wollte er nie mit uns reden wir haben ihm auch ein blatt mit den beschwerden hinterlassen aber er hat uns nie gesucht!! Viele TREPPEN und der Aufzug fährt nur zum Spa (ps um 18.30 Uhr war es geschlossen, denn wenn sie eine Massage haben, schließen sie es und Sie können es nicht betreten!) Viele KINDER und keine Schallisolierung sowohl abends als auch abends Morgen herrscht immer Chaos!!

Porto Galini is huge, has absolutely no sign of the famous Greek hospitality and kindness, has a lot of steps and a great view from the sea and a very nice private beach (stones not sand). But it is not a five-star hotel. Period. We were given a room with a small bed, a tiny bathroom, two rooms in two floors and at least 35 steps from the bedroom to the balcony. Not nice at all. A room chemically cleaned from anything cozy and so unfriendly that we did not want to be there. I went to the reception to complain over the room and ask for another. I was met with an indifference and rudeness that I have not experienced anywhere in the world before. The staff even talked back at me. That is not only rude but also shocking as you have paid 3000 euro for a week there. It really ruined the vacation and we did everything we could to be away from the hotel – which is not easy and requires a bus or a car as walking means jumping for your life on the main road passing the hotel, not to mention the rubbish thrown along the road in appalling quantities. So, if you are given room 73, I will recommend you to make a scene, denying to accept the room and wait in the reception until you a given another. After five days we got another room (waiting 1.5 hour from the time we should have changed room, which was postponing our tour in a rented car, that was absolutely great). But we only had it for two days. On the positive side the housekeeping and the staff in the breakfast cafeteria is very professional, nice and friendly. On the beach you can call for service that will bring you drinks and snacks. Now, some people will appreciate this as a luxury. The mainly Italian or East European guests seemed to do so. I would any day change the beach staff for professional and welcoming people at the reception. But no worries, we will not be coming back.

Very nice resort with amazing private beach, the hotel was full capacity but it never felt too busy we could always find place by the beach. We stayed in a superior suite family of 4 which was very comfortable. Rooms were clean and been serviced everyday. Couple of points that could be better for mgt. to consider More coffee machines or faster ones during breakfast as it was taking forever with long queues every morning we stayed for a week and it was a same everyday. Other recommendations will be get some new hair dryers please the ones in the rooms are from the 90’s and didn’t work all the time and when worked it was taking forever to dry. (3 girls in family) it was taking like 45 mins. Over all very nice experience

A family of 5, we stayed for a couple nights to decompress before travelling across Lefkada and Kefalonia. So it was all about the services and I have to say the buffet breakfasts and private beach were particular highlights. In fact, the beach set up is probably one of the best we’ve experienced. We chose to eat locally in Nikiana (a short drive away) which has a lovely little quayside with a choice tavernas / grills. Views of Aktio-Vonitsa from the hotel are sensational.

Very disappointed, we only had 2 nights there, our shower head was broken, the fridge wasn’t cold even though we put it on cold, and the reception was very rude, will not be coming back also the cocktails were very weak, we also waited to be served for one hours at the beach chairs