Premier Inn Leeds City (Elland Road)

Rooms were spacious and location was perfect however when i checked the receptionist wasn’t attentive

The hotel location was perfect for my business trip, the room was quiet and clean, i didn’t try the breakfast in the morning. Overall a good experience.

Was een ok hotel Jammer dat je in de avond geen snacks kan krijgen welke er wel op de site stonden. Wel vriendelijk personeel

Had a fantastic stay here last night ( working away ) on the back of my booking 3 other colleagues booked the same hotel. We were all very satisfied with the rooms. Service from front of house staff was excellent, and they were all pleasant creating a warm welcoming atmosphere throughout. The meals including breakfast was fantastic. Rooms were quiet considering location next to a motorway. 2 of the 4 from the booking found the pillows a bit hard which is very unusual for premier inn, but the rooms were well kept and clean. Their normally very comfortable. Maybe their due a change, but thats the only very slight negative. Plenty of parking available. Overall a fantastic stay. Thank you.

Our stay at the Leeds (Elland road) Premier Inn has been extremely welcoming from the minute we arrived. (Scott and Ann-Marie have been exceptional throughout our stay making us feel extremely welcome) Extending our stay was a simple process assisted by the friendly team. Food was lovely both breakfast and the cheese/bacon burgers are amazing and fair priced too Would deffo recommend and will be staying again on our next visit to Leeds.

All excellent easy place to use particularly when attending a Leeds United match. Easy parking at a good price as a resident.

Good location (especially for the football which is why we stay a alot). Slept really well - comfy beds and quiet room. Staff were very friendly and helpful, especially with my two children. Food in the restaurant was good and not too busy. Rooms were very clean and good value for money.

Male receptionist was so rude on check in. Paid for early check in, turned up 45 minutes 'after' the 12pm check in time, to be told the room wasn't ready. I'd have said no problem but was told abruptly by this guy that they couldn't kick people out the rooms for us and we should've read the terms and conditions of early check in (you pay for an outside chance of getting checked in early apparently). Got told by the staff they're sick of getting it in the neck when rooms aren't ready for early check in, so a hugely unprofessional and unwelcoming greeting all round. A fellow guest in reception said he runs apartments in Liverpool and would've been fuming had his staff spoke to people like this guy. Customer relations were no better, just stating that there was no way of knowing how this receptionist acted. The room was aw expected with a premier inn, it was fine but would certainly avoid this one in future and will try and avoid premier inns were possible because the service on two fronts was appalling.

We stayed for two nights. The first night, the bed linen for the children's beds was dirty. So, basically, the children and I were very pleased, as the rooms and bathroom were in very good condition, very clean and tidy. Thank you very much to the Premier-In staff.