Gastnutzer
29. Oktober 2024
Extremely disappointed by our visit for lunch recently. I was charged 30€ for a half bottle of wine. I queried it as it was at least 50% more than I was expecting. It wasn't on the wine list but suggested as an alternative to a sub-20€ wine I had chosen. However, the waiter insisted it was the correct price and I'd not been overcharged. I subsequently raised the issue with the hotel who said there had been a mistake but that I was at fault for not raising the matter at the time which, as explained, I did. To be accused as being at fault and not to receive an apology is unforgiveable, even if they did refund me 10€. It had been at the top of my list of places to eat in Le Bugue; it is now bottom and I shall not go there again.
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