Gastnutzer
31. Januar 2023
We have stayed at this hotel for four times in the past ten years. Over the years, the cleanliness and quality has steadily declined, which is why I now feel obliged to write an evaluation. We had rented the "freshly renovated villa" for a price of ~400€ per night. Now it is a matter of definition what "freshly renovated" means, but apparently nothing has been renovated there in the last few years (or even decades). The bathroom, the toilet, the kitchen including the electrical appliances, everything was old and in a very unkempt condition. The wallpaper was peeling off the walls in the hallway, the smoke detectors didn't work, and the couch in the living room was so dirty and stained that we didn't want to use it. There were footprints on the walls, the furniture, towels, plates, cups, cutlery - everything was dirty. In general, it gave the impression that no one was taking care of the maintenance of the hotel. We have complained about this several times at the reception, but no compensation was provided, nor were we offered a discount. The location of the hotel is excellent, but for us it is no longer an option for future stays.
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