Best Western Plus Hotel les Rives du Ter

Lovely hotel. Friendly staff. We had room service on our balcony which was nice, though the veggie food options aren’t clear - i was told they will make you a vegetation version of their meals, so I had a veggie Caesar salad which was “okay” but I was grateful for anything I was able to eat. Our room was a good size and we enjoyed relaxing and making the most of the balcony with the lake view. I enjoyed the Nuxe bathroom products. It was quiet when we visited and we thought Lorient town itself was disappointing, most things were closed on the day that we went into town to look around. Dogs are 20 euros per day.

We have stayed at dozens of Best Western Hotels over many decades, both in the USA and abroad. We know that this association of independent hotels has very high standards, and staying at a BW insures that you will get good value and a genuinely warm welcome. Rives du Ter is no exception, and we would be delighted to return. There are many positives, but there is always some room for improvement. The restaurant is very good, and in a country that prides itself on fine cooking, that is admirable. The breakfast buffet is a bit predictable, but of decent quality. The setting on the lake is quiet and peaceful. The rooms are of a good size and kudos for a very comfortable bed and generous bath towels. High cleanliness standards are appreciated. The room and bathroom fixtures are a bit basic. Bathroom lighting is awful, "the twilight zone". A light closer to the sink would make a big difference. There are many features we didn't use, i.e. pool, fitness area, meeting rooms. Perhaps these justify a four star rating. I would say more 3.5. But the rates are fair for what is on offer. The walking trail along the water and the many outside tables are inviting. All in all, a well run hotel with a decidedly motel vibe.

Modern hotel with easy parking, and a nice location, but a car would be needed..... and dog friendly! Welcome reception and pleasant lounge areas both inside and outside with views overlooking the lake, with good walks for dogs! The room was spacious with a balcony overlooking the lake, and well appointed, but needed airing and some fresh air. The bathroom was clean and modern but the shower area was very small and the taps protruded! Nothing the hotel can do to make it bigger!! Dinner at the restaurant on one night was very good and enjoyable! No breakfasts were taken..... Unfortunately the air conditioning was not working and when reported to reception we were advised that the management had switched it off and therefore not available! If indeed this was the case, then this is is an advertised hotel room facility and should not be at the whim of the hotel Management! A fan was requested and after some time Pauline, the receptionist, who was a 5 star throughout, eventually, found one! It was sunny and warm during our stay! Another day returning after 3.30 pm (left at 9.30 am) our room had not been visited by housekeeping, which was disappointing! We requested it to be cleaned at reception and had a 30+ wait! Overall an enjoyable visit to the hotel and area but let down by some issues as stated!

;-( great front desk and F&B team Gréât location and great view Gréât breakfast ;-( maintenance service is externalised and the people are rude , wandering in the corridor , asking to look inside your room or chasing your check out Choice of dishes shall be increased

We stayed here in August 2022 for one night as we visited Lorient. We wish we had more time and stayed longer. It was an excellent hotel and a little more over our budget - we knew this and were happy as we had a great time. The rooms were excellent, roomy and very comfortable, with nice views of the lake. The swimming pool was welcome in the hottest week of the year, and included an outdoor relaxing area, sauna and steam room. The bar staff were very friendly and helpful, especially when we could not decide which Rosé to choose! The evening meal was very tasty and we watched the sun go down as we sat on the terrace. I would definitely recommend this hotel if it is within your budget.

Un habitué des hôtels Best western et best western plus ( chambre 223 du 18/05), Voici mes observations toujours constructives , donc je laisserai aux clients faire leur propre expérience : Les points positifs : –l’emplacement. –Les infrastructures. - Les services dans leur globalité est le point de restauration intéressant et sympathique. – La propreté des chambres et leurs espaces. Les points à faire progresser : – Les remontées des égouts au niveau de la douche de la chambre 223. ( Très désagréable) - la facturation de la taxe de séjour qui était incluse à ma prise en charge ( cf les documents que vous aviez reçu pour la réservation) et que l’ on m’a fait payer en direct. C’est sur le principe et pas le montant. De ce fait, vous avez facturé 2 fois cette taxe de séjour. Un 1er prélèvement sur la carte virtuelle que vous a fourni l’agence de voyage, et une seconde fois avec ma carte bancaire. Je ne vais pas m’attarder sur ce sujet surtout que j’ai indiqué cette précision à la personne de l’accueil mais elle n’a pas pris la peine de vérifier ( Mme était certaine que ce n’était pas inclu alors que tous les établissements que je fréquente ont cette information…) - Pas de petite attention pour les clients fidèle de la marque ( petit mot de la direction que je retrouve partout dans les autres établissements) Pour ma part, je ne séjournerai plus dans cet établissement , à vous de faire votre propre expérience .

Nous sommes venus en couple avec notre chien pendant deux nuits. La chambre supérieur avec vue sur lac est très spacieuse . Le personnel était au petit soin avec notre chien. Idéalement situé pour faire des ballades autour du lac, prendre un verre ou un petit déjeuner en terrasse. Le séjour était super.

Accueil parfait, souriant: on se sent chez soi! Le cadre de l'hôtel est reposant, la vue sur le lac est un havre de paix. La chambre bien agencée, propre avec une grande literie est confortable et donne sur une belle terrasse. Le personnel de chambre s'est montré agréable. Petit déjeuner parfait, il y a du choix, et de qualité. Jus d'orange a presser. La piscine intérieure donne sur une large baie vitrée s'ouvrant sur un jardin extérieur. Le dîner peut se prendre également à l'extérieur (selon la saison). Nous avons opté pour la soirée plancha qui est facturée 37€ avec un apéritif! C'est très bien. MAIS je mets un bémol sur le service qui a été lent à apporter le fameux apéritif, à débarrasser les assiettes ( 4 assiettes superposées! ), à proposer du pain... J'ai plains le chef qui a du se "bagarrer" pour qu'on lui ramène son poisson et son poulet à faire griller sur sa plancha installée dans le jardin. Il a réclamer qu'on fasse le plein des légumes et pommes grenaille, certainement à bout il a du y aller lui même ! Au passage, il a réussi à noter que le carpaccio d'ananas était vide, et a demandé le remplissage des desserts. Bref un chef pro, mal secondé..

Séjour parfait : chambre avec vue, repas gastronomique, petit déjeuner complet. Nous avons pu profiter de la piscine en solitaire et faire une jolie balade autour du Ter. Le personnel de l'hôtel est aux petits soins. Nous reviendrons avec plaisir.