Finde Hotels in Lake Buena Vista

I really wanted to love this resort. I have read good things and needed to try it for myself. There are good points to the resort. The rooms were comfy and clean. I liked the food options. Riding the boat to Disney Springs was a very relaxing experience with great new views of the grounds. Unfortunately they booked us into a building with no water service. No warning was given. I had mentioned during check-in that we were hoping to get a room and get some laundry done so nearby laundry would be great. We couldn't even flush the toilet. When I called customer service to let them know about the water issue they informed me there wasn't a restoration time but the outage would be temporary. I'm sorry - water availability is actually a need - not a nice option to have. They told me I could get my name on a list and be called back if another room became available with water. Uhh... we packed up and went back down to the lobby. When walking into the lobby there was a sign indicating there was a planned electrical outage for the next morning between 1:30 and 5:00 am. Terrific! No water and no electricity! At that point I was beyond upset and emotional. After wasting another 30 minutes waiting they magically found us a room with water. We went and got laundry started and sat by the closest pool. There was a sign off to the side of one of the gates indicating the pool was closed for refurbishment. However there were guests enjoying the pool so we went ahead and sat down to relax for a bit. Then we all get asked to leave the pool -it's a liability to have us in there we were told. Terrific. But don't worry - we were welcome at the other on-site pools. Again - not one word about the closed pool during check-in. It was a trek to the other pools. Multiple reviews and customer service reps described this a small and intimate resort. I did not find that to be the case at all. It is very spread out and has multiple bus stops. If you don't get a room in one of the buildings next to the lobby/restaurants you will be walking quite a ways. Be prepared for that. No elevators - I knew that going in and think you should as well. Overall I understand that all hotels have maintenance issues. It's how the staff handles those issues that makes the difference. Not being upfront and honest with the guests that you're inconveniencing is completely unacceptable to me. This is a staff and guest experience failure. That's not even ok at a lesser brand - definitely not ok at Disney. I have reached out to customer service - no response at all so far.

I've been coming to WDW since 2000, my husband since he was a baby. Our family usually goes about once a year but it's been getting harder to do so as we have 2 dogs. We decided the cabins would be a great idea so we can have them with us. Later, when we opted to leave our furry babies with family instead, we still kept our reservation as we were curious about the ”'Rough' it in comfort,” claims. It is Disney so it should be great, right?! Well, I traveled from Europe and was jet-lagged the first day. I only checked in to drop off groceries as my children were waiting at MK. I didn't think to check for cleanliness, just did the usual check of the beds and left (it is Disney, so it should be super clean is what I thought). Got back extra tired at midnight and went to shower. Found 2 used toothbrushes in shower along with a thick film of soap in shelving. Asked my husband for dish soap and sponge and scrubbed and showered. Too tired, I went to bed. Next day, got up early and left to parks. Again, paid little attention to cabin. Got back at 10pm this time. Look around, the filth was horrible. Dirty windows, stained dirty nook in kitchen, cobwebs, dust everywhere (behind furniture, ceilings, baseboards, moldings), mold all over bathroom ceiling, dirty floors, and TO TOP IT ALL, we grabbed what was labeled as clean linen with a seal for sofa bed to discover a gritty blanket with a BLACK sheet. I called the front desk and told them about bedding and everything else. Was told they will make a report. I said I want lodging up to DISNEY STANDARDS and that this wasn't it. By then it was 11pm and my son fell asleep. I asked for manager to come see me first thing in the morning. Manager comes and I said to please just come in and look around, He took pictures and I showed him mine. He asked that I send him the pictures I took. Didn't even have to argue, he could see exactly how bad the cabin was. He offered to put us in another cabin but given what I could see here, why would I switch cabins? It's obvious what their standard of cleanliness is so I asked to move resorts. The manager was very understanding and without me even asking, he refunded one night's stay. It really was that bad. My advice, if you're going to stay here, take a GOOD look around with lights on and open windows so you can gauge whether you are comfortable. Between being jet-lagged and entire stays at parks, also trusting Disney cleanliness standards, I stayed 2 nights too long. My second resort was a gem, and super clean. Exactly how Disney is supposed to be.

Der Sommerferien bringt die Babe nach Orlando Disney mit, das Hotel ist sehr zufrieden. Der Service ist sehr gut und es gibt Türen für Kinder, die die Tür fahren. Das Aussichtszimmer und der Pool des Hotels können von dem Fenster gesehen werden, die Sicht ist sehr gut. Zwei Doppelbetten sind groß genug. Das Hotel hat einen Bus zum Disney-Themapark und ist sehr bequem. Es gibt Kaffeemaschine, Kühlschrank und keine Mikrowellenschachtel, aber es gibt einen Mikrowellenschachtel am Autoverkaufszentrum. Das Hotelpersonal kommt jeden Tag zum Reinigen, zum Betten und so weiter, aber es gibt keine Zahn- und Schuhe, die sind bereit. Das Hotel ist sehr nah am Disney Shopping Square Spring, ein paar Minuten zu Fuß, und ich habe viele kleine Dinge gekauft.

Die Sehung ist neu dekoriert, der Preis ist noch etwas Angst vor der Schlange, das Ergebnis war sehr unerwartet, das Zimmer ist sehr sauber und sehr neuer, sehr ruhig, vor allem das Badezimmer hat keine Hygiene zum Toten, die Rezeption ist auch sehr enthusiastisch, Sie können Ihre Gepäck kostenlos speichern, der Preis ist perfekt.

Wir blieben hier während der niedrigen Saison im September. Die Zimmer waren ziemlich geräumig, Hausaufbewahrung, Wartung und Frühstücksbuffet-Restaurant Mitarbeiter waren ausgezeichnet. Gutes kleines On-site-Shop, aber sonst begrenzte Optionen. Aber es ist nicht wichtig, weil Disney Springs nur einen kurzen Spaziergang entfernt ist. Bus zum Disney Parks ist kostenlos, was fantastisch ist. Aber rede nicht mit dem Büro über das kostenlose Willkommenspaket. Es war ein sehr harter Verkauf und machte mich und meine Familie sehr unbehaglich. Der einzige wirkliche Nebeneffekt unseres Aufenthalts.

Absolut ein schöner und komfortabler Aufenthalt! Der Pool ist wirklich schön und die Bar am Pool war auch schön! Wir waren für 2 Wochen in Orlando und mussten die Waschküche im Hotel benutzen und es war sauber und schön, aber denken Sie daran, dass wir 4 Dollar zum Waschen und 4 Dollar zum Trocknen einer Ladung haben. Mir wurde eine Resortgebühr von 30 USD pro Nacht berechnet und das Parken kostete zusätzliche 20 USD pro Nacht. Ich wusste das bis zum Einchecken nicht! Ich bat darum, den Parkplatz entfernen zu lassen, weil die zusätzlichen versteckten 50 Dollar pro Nacht viel kosteten! ! Sie haben den Parkplatz entfernt, sagten, dass es daran lag, dass ich ein Disney-Jahrespass-Inhaber war. Ich denke, Sie sollten alle Kosten kennen, bevor Sie buchen. Abgesehen von den zusätzlichen Gebühren war das Hotel und unser Aufenthalt großartig!