Hotel la Co(o)Rniche

As per the title: the view is everything. Lounging on its pool deck (for hotel guests only) makes one feel on top of the world. Room was beautifully appointed and efficiently laid out. Front Desk team, especially Coraline who checked us in, really made our day with her beyond-her-duties attitude. We wanted to get the beautiful pastries from Haitza but didn't really want to take the shuttle ourselves to go there. Coraline ordered for us and put the bill to our room AND delivered those delicious goodies to the pool where we were. Bravo Coraline! Those alone made up for a few short comings: 1. services were uneven. While Coraline went above and beyond, the restaurant staffs were just sad: a. we were not allowed to sit early for dinner despite being a hotel guest and she rudely shooed us away. b. when we wanted some sweets from Haitza, another restaurant staff just looked at us blankly with no solution. We went to Coraline and got everything sorted. 2. for such a hotel, food was actually mediocre. Haitza, the sister property, has a much better food offerings. 3. pool was awkwardly located: swimming becomes part of restaurant guests' entertainment. Tips: go only during weekdays. On weekend nights, the restaurant is turned into a disco: it's noisy, crowded and open to public.

Disappointing service, you had to turn around constantly to get the waiter's attention, no more smiles as before, no more thoughtfulness. You have to ask everything yourself. The quality of the wines has changed. The Chablis at 10 euros a glass is worthy of a bottle at 5 euros at the supermarket. Outdoor terrace with lots of people / two waiters…Not enough for good service. I was going to consume more, but unable - again - to get the waiter's attention, I left. It's really bad for a business when people WANT to spend more, but they leave, because you're tired of attracting the attention of staff. And what's even worse is that it really seems to bother them …How do you make your margin with such an attitude? You don't have a food and beverage manager who is on duty and monitors all this? It doesn’t look like there is one… The staff seem to be doing their own little thing.. The pretty view of the Bay, what is it good for? When the experience is ruined by this kind of service? It used to be a distinguished place and full of care and attention before. Apparently it's over. In the United States or in England, in places like that, as soon as your glass is empty for a few minutes, they come to see YOU and ask you if you want anything else. Not the other way around.

We visited the restaurant for dinner, we were not staying at the hotel. If you want good views it’s fabulous but food mediocre at best. We ordered a cote de boeuf and it arrived after a very long wait stone cold, sent it back and it was flash fried so came out incredibly chewy, by this point we were starving and with our 4 year old so had little option but to eat go. We said we were unhappy and were offered a free drink, but not really good enough when you’re paying a bill of €300 for 2 adults and a child. The starter of oysters was very good but mains were over priced average food. The manager was pretty argumentative, the staff were running around like crazy and kicked over our €50 bottle of wine which was on the floor due to our tiny table and no wine holder.

Fantastic place next to Pyla dyne. We felt ourselves warmly welcome by very friendly staff. Our room was cozy, magnificent sea-view from balcony. Extra credit from us to pillows:) And the restaurant... both dinner and breakfast were just like in heaven.

Me and my husband had lunch there on a nice sunny day and we absolutely loved it! Delicious food, attentive waiters, amazing view across Banc d’Arguin , Cap Ferret and the Dune. Try their « café gourmand » if you love desserts !