Sheraton Pilar Hotel & Convention Center

I spent 4 nights at the Sheraton Pilar over the Christmas holidays. I was visiting friends in Pilar who had in the past been very happy with this hotel. At first glance the grounds looked lovely, given the hotels nondescript location next to an expressway. The grounds are beautiful and the pool area lovely. Unfortunately, as you stay at this place you realize that COVID 19 has taken its toll. It is an badly need of capital improvements from refurbishing the rooms, repairing plumbing fixtures, changing the furniture in the common areas to resurfacing the tennis court. For instance, I had the maintenance replace over 10 lightbulbs in my room. They very willingly and quickly did it but it is amazing that nobody had it inspected the room ever to see that they were all out. The shower door was off kilter and scraped the tiles in the bathroom. No one had thought to fix this either. The windows need serious replacing as they do not provide proper sound insulation, particularly the one window that opens. This becomes very important when you read the rest of my review. There were 2 air conditioning units in the one-bedroom suite I had. Unfortunately one of them kept breaking down and was fixed twice. After the second time, I returned to my room where the air conditioning unit was making a burning smell. Now there was a heatwave going on but I would have thought that after 2 times they could get the unit fixed. The buffet breakfasts were quite frankly awful. It was almost impossible to even get natural yogurt and the rest of the breakfast was virtually inedible. Other than the fruit. Staff were very nice and very helpful so I have no complaints in that regard. However I got woken up every night either late at night or early in the morning because of people partying in the rooms or one morning the hotel even allowed a group of party people to go party in the convention area and leave the doors open at 6 AM in the morning. Not very respectful of the other guests. The final straw was the fact that the hotel arranged a private function called Meet Up , on Boxing Day. This was a function where the promoters basically took over the entire grounds so that the guests were not allowed to use the grounds or the pool. But moreover, this event was some type of singles gathering with hundreds of people dressed in white and noise from the speakers that could be heard while across the city. I should have clued in when we were the only people that seem to be left in the hotel by Sunday afternoon where had been otherwise full. When I complained to the management about the noise and the lack of the facilities and the potential for no sleep that night, yet again,, management offered me a room on the other side of the grounds where they believed it would be quieter in case the party did not end at 11 PM. It was almost laughable because the sounds coming from the speakers could be heard miles away. That no one thought to perhaps mention that to me that this event was

El hotel está necesitando urgente una renovación. Alfombras en los pasillos raídas, rotas y levantadas. Mobiliario de la habitación muy viejo. Baño ídem, regular la ducha que oscila entre quemarse y congelarse es una tarea difícil. El restaurant Las Vasijas ha caído en calidad, poca variedad en el buffet, sin gaseosas sin azúcar disponibles, y el colmo es que no tienen copas para vino, lo sirven en las mismas que el agua. El desayuno normal, jugos artificiales y no naturales. El wifi aceptable. Personal atento como debe ser. La zona de pileta está bien cuidada. Pero ya saquen esa cancha de tenis en desuso que le crece pasto en el material. Arcos de fútbol oxidados. En síntesis, se nota una falta de mantenimiento importante.

Excelente hotel, se para negocios, academico o disfrute, es una zona muy tranquila, un tanto alejada del moviemiento de la ciudad pero una bonita provincia, excelentes instalaciones con la mayor tecnologia y confort, excelente atencio y deliciosa comida

La habitación está bien cómoda. el baño todos los artefactos andando. la pileta cubierta quizás para este finde que había mucha gente resultaba medio pequeña pero estaba bien. el desayuno muy bien facturas, huevos panceta. Frutas jogures muy completo. las chicas de la recepción todas muy amables. el estacionamiento cubierto bien

Hacia unos años que no nos quedábamos en este hotel, es un buen hotel pero está falto de mantenimiento, la radio o despertador hacia ruido, el aire acondicionado lo tuvimos que apagar porque también hacia ruido, el empapelado de las paredes manchado, zona de armarios destruida, etc. La cama era cómoda. Los 2 restaurants cerrados, en horario de cena, por lo que tuvimos que cenar en el lobby bar, donde tuvimos buena atención y la comida estuvo bien

Compramos el paquete de una noche de hotel más la presentación espectacular de Dios salve a la reina. El show espectacular es poco. Comida y organización de diez.Para recomendar. En cuanto al hotel cubrió mis espectacrivas. Está algo antiguo, alfombras viejas,empapelado viejo y deteriorado pero en general hotel agradable.Capitulo aparte todoo el personal.Super amables da gusto alojarse en este hotel. No pudimos disfrutar del espectacular parque y piscina exterior por condicio es climáticas. Piscina interna con agua temperatura ideal.Hermoso espacio.Vamos a volver.