Gastnutzer
23. August 2023
If this is normal for a 2 Star hotel, I will never stay at a 2 star again. There is no pride shown by the employees. OK for 1 night. Whirlpool was not on (they said because the weather had been hot and they were afraid people would "over do it and get overheated". Like most lower rated hotels, really needs an updating. Room: Had pet room, so flooring was tile/vinyl a plus. Out dated, but basics were clean (bedding-however bedspread came off immediately, bathroom). But needs a GOOD DEEP CLEAN and some TLC. Doors were sticky (room and building entry), light switches filthy-gross, 1 bath towel/wash cloth/hand towel per person, no kleenex but a spot for it. Breakfast: Not many selections, white bread/toast, mini donuts (white sugar only) 2 dry cereals, yogurt (only blueberry), butter, (grape only) jelly, mini waffle maker, bananas, juice/coffee/milk. The best was the larger REFRIGERATOR. Had a freezer compartment (however the door was broken off). I was able to refreeze our cooler ice packs. We were pre-paid in full. However they were ready to charge me. We have service dogs, which I showed documentation. When checking my credit card, I saw I was charged a pet fee. Called, employee stated service dog or not, they charge (illegal). Transferred to a manager and the charge was reversed. He said good employees are hard to get to stay. Milk was empty in breakfast room (at 7:00am). Went to front desk, no one there, rang bell. Then noticed a worker smoking (immediately in front of entrance door). Made eye contact, and it was obvious I was waiting at desk. She finished her cigarette and then came in to help me. In summary: Would not stay here again. Was ok, quiet, but just to old and run down for me. But important stuff was clean. Breakfast was adequate.
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