Gastnutzer
21. Oktober 2024
Let me say upfront that we visited the hotel at the end of the season. However, it must be said that, after visiting the hotel six years in a row, this definitely was the last time. The hotel exterior and rooms have been renovated a couple of years ago, which was good. However, it looks like no maintenance has been carried out since. There was quite an extensive crack in the exterior wall of one of our windows, the vertical bars on our balcony are badly rusted, hallway carpets are dirty and in some places beyond dirty, our toilet was leaking spreading a sewer odour, the entrance to the shower had dirty stains and blackened silicone, the floor in one of the elevators has been cracked for two years, one of the elevators had an inspector's sticker which showed the elevator was no longer approved, there were loose tiles in the staircase, one of the mattresses had loose springs, etc. etc. On top of this, the personnel during breakfast was unfriendly and we even witnessed a heated argument with two (separate) guests which was clearly not the guests' fault. On the positive side: parking is okay, the swiming pool is nice and the view from the seafront rooms still is stunning. But these do not weigh up against the issues we've encountered and these do not seem to be addressed. In conclusion: unfortunately this was our last visit. We'll find another hotel that's better managed next year.
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