Gastnutzer
24. November 2024
I booked this hotel with”full board’ I hate buffet. I sent them 3 emails requesting clarification on the meals. Never got a reply. Turns out all they offer is buffet I wanted to shorten my stay and asked for credit in a la carte restaurant. First they agreed to, then 10 minutes later they said “time to decide” was over and they rescinded the offer. They e mailed a photo of the room I was supposed to get. Did not get it until the next day after I complained . No credit for the inferior room. All they care about is money, not guest satisfaction. Terrible business practices! No ethics avoid this hotel!
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