Okura Hotels in Kyoto

Very delightful experience. When we arrived, the staff (a short hair lady) showed her professional services and sweet smile. I felt taken care of a lot. She also did a quick room tour for us, which was very considerate. We ordered the suite. Very big and good view with the garden. Extremely clean and smelt good. Every entrance has a security door so it felt really guaranteed. Very friendly to introverts 😂We came for my husband’s bday so I left a msg mentioning about this while booking. They carefully noticed it and printed a card for him. The bday cake we ordered is also amazing. I have to say this hotel is really top quality and top service with top comfort. However if you are looking for more experiences like swimming pool or luxurious view of the old capital, it may not be your best choice. We are here to chill and enjoy the private vibe only!

It’s an extending stay of another 2 nights! The service was consistently good, the girls at the front desk defiantly speak better English than the guys. Our second room was facing to the west, there’s been some weird humming noise that you can hear in the room time to time. We didn’t bother to report it to the hotel as we were out for sightseeing most of the day. The breakfast was not as good as for example swissotel in Osaka. But it’s good enough to let you have a good start of the day!