Hotel Intergate Kyoto Shijo Shinmachi

Lovely clean hotel The only con was that it’s slightly far from station

Great calm hotel. Added inclusive items like coffee, biscuits are a nice touch. Breakfast has a wide choice. Price was excellent. Only odd thing is the frosted windows in the room…no view at all.

Everything was awesome! What you see is what you get, no unpleasant surprises. Spacious room, good facilities, cleanliness is great, awesome customer service. Most importantly, I want to commend the reception staff for excellent service & willing to go extra mile. My luggage was damaged by Ta-Q-Bin during the luggage transport, I wasn't expecting any help actually but the hotel staff goes all out to help me to liaise with Ta-Q-Bin to get compensation as it is very challenging for us to get in touch with Ta-Q-Bin plus we would have communication issue due to language barrier. There were 3-4 calls going on & off to negotiate on the compensation and the staff were patience enough to assist. Honestly, I couldn't think of any other word except AWESOME! Will definitely come back in future!

The hotel provide refreshments throughout the day, even wine before dinner and some light supper at night. It’s nice to have a lovely comfortable lounge to relax when we walk back into the hotel. Eventhough it was just some simple light snacks and drinks, it’s a nice and warm touch and makes us feel very welcome and homely.

Very good experience in there

Clean, good location and breakfast is good