"I would like to share a few words with you about our feeling of coming back to your Park Hyatt Hanazono hotel from 29/3/2024 to 3/4/2024. We are beginners of skiing, therefore, our first choice is a ski-in and ski-out hotel. Therefore, last year we came to your hotel and we came back again for further improvement of our skiing. We travelled a long way from the airport to your hotel for almost over 3 hours. However, we didn't receive a warm welcome from your hotel by the time we got out of our car. By the time we checked-in, the handling time took much longer than I expected, maybe we all felt tired after long travelling and wanted to go up to our room. Another guest who was sitting next to me seemed to complain about your service to another staff.. When we arrived at our room, only 3 mandarins were put on the table to welcome us but they did not look very attractive. Next morning, the breakfast was as good as last year, because nothing more had changed. But again, not very welcoming. Our dishes were piling up on the table long before they were taken away. That was not the case last year. We asked guest service to fold up the sofa bed as we wanted it to be more spacious. However, I called several to get it done when we came back from skiing in the evening. But we clearly said we could do it when we were out in the daytime. We booked 2 adults and 1 child, however, we could only find 3 adult clothes for onsen. We called guest service to provide us with child cloth for onsen. However, after tidying up, they provided us with another 3 sets of clothes for onsen again. So, my daughter wore oversized clothes to the onsen. It was not like this when we first came here last year. Luckily, on the third day, we met a new and young manager during breakfast, we received a warm welcoming smile for the first time. We chatted for a while and my daughter felt happy with him. Last year, my daughter made some friends here with your staff and learnt some Japanese from your staff. That made her like the Japanese culture and language. Ironically, after folding up the sofa bed, they mistakenly mixed up my daughter white colored soft toy - cinnamoroll - with the bed sheets for the laundry. Luckily, maybe with the help of the young guy, we found it back. My daughter was so delighted, thanks for all your efforts, but however, the soft toy had been shrunk by the laundry machine. The inner tubing was one of our favors in Park Hyatt Hotel, however, it looked obscenity and did not match with the natural scenery and the well-designed architecture surroundings at all. It looked like a facility in a developing country. Next Easter holiday was a late holiday, maybe no more snow for skiing. Originally we had planned to come again with whole families of six for skiing. Maybe it is high time for us to look for another ski-in ski-out hotel, though I have promised the young guy to meet him next year."

"The location is great if you are skiing and if the ski resort is open! We happen to be here when everything is already closed so its extremely quite around here. A little far from restaurants too. But service is excellent from minute we arrived. From reception to the cafe and restaurant. Room was nice and modern in design. Only one issue is the bathroom does not have separate control for water pressure and hot/cold water. And it's very difficult to control. Also found the bathrooms to be a title too dim especially for an old man like me. Guess Niseko is really a winter place. Even many eateries are closed after the winter season! "

"Ich mag es sehr, hier ist die Landschaft schön, die Schönheit ist nicht weg. Hahaha, das Zimmer ist besonders groß. Es ist nicht einfach, in 🇯🇵 ein großes Landfußfenster, ein weißes Schneelöffel außerhalb des Fensters, es gibt Suppe im Haus, es gibt eine Waschmaschine, es ist sehr warm, es ist ziemlich komplett eingerichtet. Wir haben das Abendessen bestellt. Wir haben die West-Stil-Station gewählt. Die Platte ist exquisit und groß. Besonders dankbar, dass Sie mit unserem Meister nach Bilov kommen. Weil wir uns selbst versehen haben, haben wir ihn alle nach Hilton geführt. Der Meister, der dann nach JR-Punkte nach Togujiang gefahren ist, hat auch geholfen, die Taschen zu nehmen. Die Servicepersonal hier sind enthusiastisch ❤️"

"I recently had the pleasure of staying at INTUITION NISEKO during my trip to Niseko, and I can’t recommend it enough! The hotel is absolutely stunning, with beautiful architecture and breathtaking views of the surrounding landscape. From the moment I arrived, the service was exceptional. The staff were incredibly welcoming, attentive, and went above and beyond to ensure my stay was perfect. Whether it was help with my luggage or in-room facilities , they made me feel truly valued as a guest. The accommodations were spacious, clean, and equipped with everything I needed for a comfortable stay. Especially the sofa, I even asked for the brand name that I would like to buy a same one for my home. Super thanks to Dorothy for the info she provided! Moreover, I loved waking up to the serene snowy landscape outside my window! If you're looking for a fantastic place to stay in Niseko, INTUITION is the perfect choice. I can’t wait to return!"

"Das Zimmer ist in Japan ziemlich groß, sehr sauber, guter Service, die Dame an der Rezeption kann Chinesisch sprechen, und es werden zu dieser Zeit kostenlose Masken bereitgestellt, und die Entfernung zum Skigebiet ist nah und die Skisaison ist teuer?"