Finde Hotels in Kinshasa

Sehr zu empfehlen! Freundliches Personal und sehr sauber.Das Frühstück ist reichlich. COVID-19 Maßnahmen sind eingehalten worden.Die Zimmer sind gut erhalten und täglich gepflegt.Mittags Buffet ist auch reichlich.wir waren sehr zufrieden 👍🏿👍🏾👍🏽👍🏼

Gutes Frühstück, guter Service, komfortabeles Zimmer, Toilette ist auch sehr gut, Geschäftsreisen ist sehr geeignet, der Hall kann Kunden sehen, ein Kilometer vom Markt zu Fuß ist auch sehr bequem, Es ist auch bequem zu essen

Dieses Hotel wird renoviert, aber in der Zwischenzeit sind schrecklich, und der Service ist inkompetent oder völlig abwesend. Badtür würde nicht schließen. Keiner bot sogar an, das Zimmer während des 8-Tages-Aufenthalts zu reinigen. Es musste sauber Handtücher und Blätter verlangen.

Als ich das erste Mal hier war, fühlte ich mich schrecklich. Ich buchte das Geschäftszimmer und die Suite online und bezahlte und ging zu mehr als 15 Uhr, um zu sagen, dass das Zimmer nicht geräumt worden war. Ich wartete anderthalb Stunden an der Rezeption, bevor ich ein paar Zimmer räumte. Die Zimmertypen waren immer noch inkonsistent. In diesem Fall sagte die Rezeption, wir müssten 75 Dollar wieder gutmachen. Nehmen Sie das Flugzeug spät in der Nacht, wir sind um 21:00 Uhr abgereist.

This is a good hotel. The rooms are well-appointed, the food in the restaurant is excellent, the breakfasts are fantastic, and the staff are very friendly. The restaurant prices are high, but not unexpectedly high. The restaurant menu is limited, so if you are here for a prolonged time, you will get bored pretty soon. But the food is excellent. I am a seasoned traveller, with 33 African countries visited so far, countless hundreds of hotels ranging from 15USD to over 500USD. I've stayed in places with absolute luxury, and places with no water, shared toilets, and no AC, so I have learned to accept and overcome a lot. I have a lot of patience and I don't complain easily. However, the Novotel in Kinshasa warrants some criticism from me. The service in the hotel is way below the standard I expect from a hotel like this. It's not that the staff are unhelpful, because they are, it's just that everything here is so imprecise and inconsistent. One day you get two bottles of water in your room, the next day one, and the next day none. You get two towels one day, and none the next. One day there's one towel, and no toilet paper. The upstairs bar staff are terrible. You can wait 20 minutes for someone to ask what you'd like to order, and then it takes 20 minutes for a simple beer to arrive. They don't pay attention to you at all, and will often walk straight past you to serve someone else. A simple snack took aver an hour an a half one evening, and the place was not even full. I like to sit outside on the patio in the restaurant. Sometimes you get serviettes, sometimes you don't. There's ALWAYS a shortage of ashtrays. Table clearing is extremely slow. Sometimes tables are left uncleared for well over an hour after the table has been vacated. The coffee machines in the breakfast area are ALWAYS malfunctioning and no one seems to care. Every morning there is a struggle to get a cup of coffee without having to call a staff member to fix the machine. The bar prices for spirits are confusing. The only price on the menu is per bottle. I tried to get a straight answer of the price of a simple vodka and coke, and ended up paying USD60 for Beluga Vodka. Who on earth mixes premium vodka with coke? If there was a price list per shot, that would make much more sense. Then I found out that the hotel doesn't give the tips to the staff. If you sign for a meal, and add a tip, the hotel keeps that and the waiter sees none of it. I'm not surprised the waiters have no motivation to give better service. After I discovered this, I started tipping in cash, and oh boy, did the service improve! Anyway, as I said it is a good hotel, but there's certainly room for improvement which could easily be achieved with a minimal effort on the part of management.