Gastnutzer
30. August 2023
⛔️ GUEST WARNING. 🚨 LOOK 👀 BEFORE YOU BOOK 🏨 This hotel is overrated. 👎 Monica Grissom is the acting manager at the property. (Rude is the nicest word I can use) (Arrogant, narcissistic, disrespectful, unscrupulous, impolite and discourteous.) BAD/NO 🥵 AC in rooms (Not only my room, other guests had the same problem) 🥵 When they switched my room after 2 days ... NO HOT WATER 🚿 💦 (Swear you can't make this up) Employees talk trash about guests. I heard them talking at the front desk, Monica Grissom and her front desk / sidekick. Breakfast Buffett is old food. I am filing a complaint with the Texas DSHS. Employees park cars at front door. Seniors and handicap guests need to park elsewhere. I've seen nicer ponds than their pool. 🚫 🏨 Stay Elsewhere. 🚫 HOT 🥵 HOTEL 🏨 Sad representation of a Marriott Property. I asked to speak with the GM and he doesn't talk to customers.
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