The Keystone Lodge and Spa by Keystone Resort

"Die Toiletten sind auch wirklich sauber, und das Dorf um das Resort ist schön."

Lakeside Village by Keystone Resort

"Keystone Resort war eine absolute Freude. Während die Eincheckung in einer anderen Lage war, ist es sehr einfach über Auto zu bewerten. Wir lieben den Feuerplatz und die komplette Ausstattung im Zimmer. Das Zimmer sah den schönen See aus. Für diejenigen, die nicht gewöhnt sind, war das Winterwetter auch mit Heizungen und Toiletten ausgestattet."

Hyatt Place Keystone / Dillon

"Der Service war ziemlich gut. Der Aircon funktionierte nicht. Das Personal half mir freundlich, ein anderes Zimmer zu wechseln."

Kindred Resort a RockResort

River Run Village by Keystone Resort

Red Hawk, A Vail Resorts Property

"Don't stay here! We were here for several days - TVs don't work, huge dust balls and literally NO WATER in the unit (shower, toilets, sinks, all of it). Save yourself the trouble and stay somewhere else!"

Timbers & Lone Eagle by Vail Resorts

"I booked this condo because it was ski in/ski/out at Keystone and heard Keystone was great to ski. I booked through Vail/Epic as I am a pass holder. Unfortunately, it was a terrible experience. When we arrived and got into the condo, we did not find any complimentary coffee or tea in the "lobby" so went out to find some waters and food. We went to put our skis in the locker but there was no key for our unit. We also tried to hook up to the Wi-Fi but there was none for our unit. When we got back, we tried to shower but there was no hot water. We also tried the fireplace and that didn't work. We called the front desk. We were told they would bring the locker key the next day, we should use the next units Wi-Fi, and they would send someone to check out the hot water. We said to come the next morning as we were exhausted. We went out to ski and during the day I called to check on the water and they said someone was there and said the hot water was good. But you had to put it on the cold setting. There was work done in that unit and the hot and cold was reversed. They never warned us. When we returned after skiing, we tried to take a shower, and the water was warm at best and hardly any pressure as it was on the cold setting. This was so unacceptable. And I noticed the counter had something sticky on it...ew. We left early the next morning and called to speak with a manager, so the rep offered us a 20% discount for our troubles. That was inadequate for not having hot water! The manager was not in, so they said he'd call back. He did not call. After 5 days of leaving messages, I finally called and got his boss's email. I sent her an email and explained our problems. She said a 20% discount was adequate and anything else, let her know. I immediately sent her a response to which after another week have not heard back. Just and FYI we paid over $750 plus taxes a night and it was unit 3063. Such a shame that I will not stay at any Vail management resorts from now on and highly suggest you do the same. There is no recourse for such inadequate accommodations and such poor customer service. Stay away!!!"

Forest Condominiums by Vail Resorts

Gateway Mountain Lodge, A Vail Resorts Property

"Die Lage ist gut. Aufzug gebrochen - keine Entschuldigungen von Eigentümern oder Eigentumsmanagern. Sie mussten alle Taschen in die Garage auf mehrere Ebenen bringen. Sehr vergangene Einheiten (5042). Garage-Oberfläche so niedrig, dass es unsere Ski-Racks beschädigt. Code zum Pool funktionierte nicht und musste eine Immobilienmanagement-Unternehmen anrufen. Nur 1 Rolle von Papertowels in Einheit und begrenztes Toilettenpapier. Werden in Zukunft irgendwo anders bleiben."