Holiday Inn Katra Vaishno Devi

Hotel kafi acha hai, har tarah ki suvidha hai... kafi supportive hai staff bhi Meri taraf se 5 star 👍🏻

It's staff members like Shyam who truly make a difference in ensuring that guests have a memorable and comfortable stay. His attentive service, expert recommendations, and warm welcome are a testament to his dedication to providing exceptional customer service. I'm sure Shyam will be thrilled to know that he played a significant role in making your pilgrimage so special. Your kind words will undoubtedly motivate him to continue providing outstanding service to future guests.

*Disappointing Experience at Holiday Inn Katra* I recently stayed at the Holiday Inn Katra for the third time, and unfortunately, my experience was marred by the same issue I faced during my previous visit six months ago - a non-functional air conditioning system in my room. The hotel's amenities and services were up to the mark during the day, but as night fell, the temperature in my room became unbearable due to the faulty AC. Despite bringing this to the attention of the hotel staff, the issue was not resolved promptly, leaving me with a restless and uncomfortable night's sleep. Even after multiple complaints to Ankit Tomer and Mudit Saxena, nobody even cared to visit the room. What's even more disappointing is that I had faced the same issue during my previous stay, and it seems that the hotel has not taken adequate measures to address this problem. As a repeat customer, I expected a better experience, especially considering the hotel's reputation and standards. While the hotel's location and amenities are convenient, the recurring issue with the AC and the lack of prompt resolution are major drawbacks. I hope the hotel management takes my feedback seriously and takes necessary steps to ensure that their guests have a comfortable and enjoyable stay. *Recommendation:* While the hotel has its strengths, I would recommend potential guests to exercise caution and check the AC in their room before settling in for the night. Hopefully, the hotel will address this issue soon and provide a better experience for its guests.

"I had an incredible experience at this amazing hotel! The staff were exceptionally warm and welcoming. Sunil from Security was particularly impressive with his courteous behavior. However, what truly made my stay unforgettable was Komal from the Front Office, who treated me like family. His hospitality made me feel like I was at home, rather than just a hotel. Thank you, Sunil at the Main Gate, for your warm welcome. I'm already looking forward to my next visit to Katra, and I wouldn't think of staying anywhere else!"

"We had an absolutely amazing experience at Holiday Inn! The staff were extremely polite and provided us with all amenities promptly. Our room was spotlessly clean, and the food was incredibly delicious. Special mention to the exceptional Security team, who guided us with utmost care and professionalism. Their warm hospitality left a lasting impression. Overall, our stay was outstanding, and we can't wait to return! Thank you, Holiday Inn, for an unforgettable welcome!"

I visited holiday inn for breakfast though I was late for breakfast buffet they suggested me ala carte dishes I ordered cheese masala dosa and ABC juice. I must say, the dosas were absolutely exceptional-thin, crispy, and bursting with flavor. They were so good that I couldn't resist having a word with the chef. Chef Prity Ram, but also shared her passion and dedication to maintain quality which is truly commendable. She definitely added some charm to my experience I have never had such dosa before. I will surely visit the place again