Ricky Zulfandi
21. Mai 2023
Perfect 3 nights stay here at Amaris Madiun. We booked total 3 rooms. It located on very prime spot, right in the heart of this beautiful, neat and hospitable city.
The hotel and room cleanliness was superb, facilities good, excellent service from Pak Sanusi/Security who always greet, smile and offering help. They provide valet service in case of limited parking space. Breakfast was awesome. The provide variety menu on food and beverages with good taste. The room value for money.
Some minor need to improve.
1. In room 619, there's ants (photo attached)
2. Service from receptions and waitres at bfast need to level up so be in same level with Pak Sanusi/security. (Bit jutek and no smiles)
3. Hot water on bathroom's washbasin not working
4. Day 1 and 2 we get filthy bath towel, the 3rd night clean and white.
4. Day 2 breakfast, we found most chafingdish, juice, water, coffee & tea were empty (at 8:30am) and need to wait about 20 minutes to be refill.
Definitely this is recommended hotel with highly valuable for money.
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