Hotel 21 Karimun

酒店位置對海，可惜我們編排的三個房都不是向海，有點失望，酒店有泳池非常好，早餐有待改善，酒店服務人員服務態度可以但英文有待改善，如果想好好休息這酒店是不錯的選擇，但下次一定會選擇有海的方向。

Nice location and view. Spacious room and ok facilities. First time trying out this hotel. Bad breakfast spread and no quality of basic food at all..no service and svc staff lady at door dnt even smile or have basic greeting..probably they feel all guest from kampong and dnt complaint so gave canteen food..worse was wen my kids going to the poolside was stop by an old man staff maybe who said only 2 people allowed to use the pool..we hv 2 rooms and to my dissapoinment no rules n regulation and guideline of such patronage as me n my wife stay in Aston karimun no such rules and in other countries malaysia n spore too. I ned a formal from the GM on the above as I'm ambarrased and shame w my family who join us...Management ned to look into this and have duty manager on duty daily to manage guest dissapointmtnet..I'm also hotel management in Singapore and such a waste good location and view but poor service and food n beverage.